If you want Managed Cloud Service Level support for a server that is in your current Infrastructure Service Level account, you must migrate that server to a new server within a Managed Cloud Service Level account. This migration is necessary in order for the appropriate OS images, patching and updates, and system administration access provisions to be deployed on the server. All of these features are necessary for the Managed Cloud Service Level team to provide you with the highest quality support for your server. The Managed Cloud Service Level support team will help you determine the most efficient and effective way to migrate your Infrastructure Service Level server to a Managed Cloud Service Level account.
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