Getting Started with Rackspace Cloud Backup - Part 2
If you have a Managed Cloud account and do not see your Server under Systems, check with your account manager to install the RCBU Agent.
Other users who do not see their Server listed under Systems should begin with the instructions on How to Install the Agent.
How to Create a Backup
- After you have logged into your Cloud control panel, select Backup from the navigation menu.

- Next, Click the name of the Server listed under "Backup Systems". If you do not see the Server you want to backup, you will need to install the agent on it. See How to Install the Agent for instructions or contact your Account Manager.
We address the gear icon next to your System name in the System Actions section of this guide.

- The System Details Screen displays. Click the Create Backup button.

- In the next screen, enter a name for your Backup job, and under Scheduling, select how often you'd like to run the backup.
- Manually -- Whenever you click a button to backup
- Hourly -- Every one hour, two hours, three hours, etc.
- Daily -- Every day at a given time. Times are in Central Time.
- Weekly -- Select a day of the week and time on that day. Times are in Central Time
Select how long you want to keep your backups (30 days / 60 days / indefinitely). Lastly, select how you would like to be notified about your backup jobs.
- Scheduling and De-Duplication: Feel free to schedule your backups for as often as you expect your files to change. Rackspace Cloud Backup uses block-level de-duplication, which means we only save those parts of a file that have changed. In this way, a unique piece of data is saved only once, which maximizes the effectiveness of the backup, while minimizing your storage overhead. Another benefit is that by using this method, you can retrieve previous versions of files, up to the limits specified by the customer-defined retention settings.
De-duplication also gives you flexibility because we only save the changed portions of files. You can then restore to any point in time you like. Also, the changed portions are smaller in size than in standard backup systems and overall they make for faster backups and restores.
To save on additional overhead, we may then compress the files if it reduces the size of the block. You can expect compression rates equivalent to those of gzip.
You should not try to manually compress or encrypt your data before running backups, as our de-duplication will not work; you will create larger backups than you need. If you want to encrypt your backups, see the section on Encrypting your System in this guide.
For advanced Linux users, if you create tarballs with gzip that will get backed up, be sure to use gzip's --rsyncable option as this allows RCBU to de-dupe those files as well.

- Next, select the files and folders you want to back up by clicking the [folder name] to view its file name. Check the boxes of the files and folders you want to back up; you can move through your folders by clicking Up or an individual folder name at top fo the file or folder list.
- After you've selected your files, you can confirm your selection by clicking the Selected and Excluded Items tab. A list of your files excluded from the backup is at the bottom of the screen.
- When you are satisfied with your selections, click the Next button. You may also go back a screen to change your settings by clicking the Back button.
- To backup MySQL databases: If you have a MySQL database you would like to add to your Backup job, please follow the instruction on our page Using Rackspace Cloud Backup for your Database.

- Lastly, the confirmation screen displays. Confirm the settings you see listed. If you would like to make any changes to your backup, click the Back button. If you are satisfied with your settings, click the Finish button.

- The Backup Details screen displays when your Backup is configured. When your Backup is running, you will see an activity bar in the Activity area.

On the next page in this guide, you will learn How to View Backup Information.
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14 Comments
Enhancement request
A "Select all" button at the top. I spent nearly 2 minutes selecting my folders one-by-one. With two sets of backups per server, and 60 servers, this is very tedious.
Since I want both daily and weekly backups, I will run a backup twice on Sundays. Can I have my daily backups run only on selected days?
I need to retain the first of the month backup for 12 months. Could I simply enter the number of days to retain the results of a backup job rather than choose only 30, 60 or infinite days? The only way I can see to do this right now is to retain all my weekly backups indefinitely and delete the ones I don't need manually.
Thanx!
Enhancement request response
Thanks for the great suggestions.
For the first one, we have enhanced the Linux file selections to include the ability to select the / directory. But I will add a request to be able to "Select All" within a directory.
For the second one, I think I understand that you need a bit more flexibility to define the scheduling parameters. But could you give us a few scenarios to clarify? For example:
Backup-1: M W F at 3:00AM
Backup-2: Sun at 1AM and 1PM
Suggestion 3... Will write this one up to perhaps have a dropdown that allows more flexibility in the number of days (or months.)
Again, thank you so much for the feedback!
June
Backup Exclusions
It would also make maintaining those backups realistic and not time-consuming. Am I just missing that ability in the interface? I could not find it nor could I find documentation on how.
Backup Exclusions Reply
We are continually looking for feedback like yours to enhance our interface based on how our customers are using it. Currently we don't have a way to exclude files based on extension in the product, but we have discussed this in the past. I'm adding your suggestion to our enhancements list. Suggestions made by customers rank higher in the priority list, but can't give you a time-frame as to when you might see it in Rackspace Cloud Backup.
Thank you!
June
Backup Exclusions / Filter
Without a way to filter these type of directories or files, the backup is extremely likely to generate/report an error with every backup on a resonably active site.
Restores to alternate locations
The full directory path captured during backups is recreated under an alternate restore location.
Example:
Backup data directory tree:
/xxx/yyyy/zzzz/files
While configuring the restore, I didn't select the root directory "/" or directories leading to desired files. Attempts to restore only zzzz/files to /tmp/restore results in the following directory tree:
/tmp/restore/xxxx/yyyy/zzzz/files
I expected to find the requested files in:
/tmp/restore/zzzz/files
Your change request has been submitted
I've submitted your input as a development change request. Thanks so much for your feedback. We'll be taking a look at it soon. Our customer requests get high priority.
June
Your change request has been submitted.
I've submitted your input as a development change request. Thanks so much for your feedback. We'll be taking a look at it soon. Our customer requests get high priority.
June
Hourly scheduling
Hi David,
June
Download backups
Restoring a backup
Can I offer some assistance?
You can restore a backup from one cloud server to any other cloud server under that account. The restore location just has to have the driveclient agent running on it so that it is seen in the Cloud Backup Control panel.
I think I understand your question about "download the backup" to mean that it is contained in one backup file that can be "transported" and restored anywhere. Currently that is true. Cloud Backup/Restore is currently specific to Cloud Servers.
If you need more assistance beyond the answer I can give in this limited space, please call our Fanatical Support (number at the top of this page) to walk you through getting started in restoring cross-system.
Thank you so much. We'll look through our documentation to help clarify these points.
June
Here are a few pages pertinent to your questions:
Install the agent: http://www.rackspace.com/knowledge_center/article/rackspace-cloud-backup-install-the-agent
http://www.rackspace.com/knowledge_center/article/rackspace-cloud-backup-backup-actions-0#restorebackup
Missed backups
And why can't I set the times my servers backup as is done in the imaging UI?
re: MIssed backups
On the timing of the backups, it's a feature being considered as a possible future addition.
Also worth noting, the imaging process recently had the max image size upped for first-gen servers from 80GB to 250GB.
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