Note: This documentation refers to a feature that is no longer available for Cloud Sites. This article is here for the purpose of legacy support only. We no longer offer free email service with Cloud Sites, but you can connect to a mail service from your website using PHPMail or another code library. You'll need a mail server you can connect to - you can use our Rackspace Email service, Mailgun, or another third-party service that allows SMTP connections.
There are several mail servers that are available to you. Here are some of the mail servers that are available:
| Server Type | Server Name | Port |
|---|---|---|
| POP3 & IMAP | mail.(domain.com) | 110 (POP3) & 143 (IMAP) |
| POP3 & IMAP | mail.emailsrvr.com | 110 (POP3) & 143 (IMAP) |
| POP3 | pop.emailsrvr.com | 110 |
| IMAP | imap.emailsrvr.com | 143 |
| SMTP | smtp.emailsrvr.com | 25, 587, 8025, and 2525 |
| SMTP | mail.emailsrvr.com | 25, 587, 8025, and 2525 |
| SMTP | mail.(domain.com) | 25, 587, 8025, and 2525 |
| POP3 with SSL | secure.emailsrvr.com | 995 |
| IMAP with SSL | secure.emailsrvr.com | 993 |
| SMTP with SSL | secure.emailsrvr.com | 25, 465, 587, 8025, and 2525 |
Note: Though port 25 is listed for SMTP service, most ISP's block it by default due to exploitation of the service, so it may not work for all of our customers.
If you have any questions, please contact support.
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4 Comments
Mail is reaching after an hor interval
I am using below mail config option. But through this mail is taking too much time to reach.
$config['protocol'] = 'mail';
$config['mailpath'] = '/usr/sbin/sendmail';
$config['smtp_host'] = 'mail.emailsrvr.com';
$config['smtp_user'] = 'app@sibme.com';
$config['smtp_port'] = 25;
---------------------
And Also Tried to Change with below but not benefited.
$config['protocol'] = 'SMTP';
$config['mailpath'] = '/usr/sbin/sendmail';
$config['smtp_host'] = 'smtp.emailsrvr.com';
$config['smtp_user'] = 'app@sibme.com';
$config['smtp_port'] = 25;
Please help
Vviek
RE: Mail is reaching after an hor interval
When sending mail using the mail relays, it's not uncommon for mail to get delayed. However, if sending using SMTP authentication, you shouldn't expect a delay for that amount of time. If you are still experiencing this issue, I would suggest starting a chat with Support, or calling in. The Support teams would have the ability to troubleshoot this more for you.
Regards,
Matt W
Cloud Sites..
Re: Sites email
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