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What is my mail server for Cloud Sites?


Note: This documentation refers to a feature that is no longer available for Cloud Sites. This article is here for the purpose of legacy support only. We no longer offer free email service with Cloud Sites, but you can connect to a mail service from your website using PHPMail or another code library. You'll need a mail server you can connect to - you can use our Rackspace Email service, Mailgun, or another third-party service that allows SMTP connections.

There are several mail servers that are available to you. Here are some of the mail servers that are available:

Server Type Server Name Port
POP3 & IMAP mail.(domain.com) 110 (POP3) & 143 (IMAP)
POP3 & IMAP mail.emailsrvr.com 110 (POP3) & 143 (IMAP)
POP3 pop.emailsrvr.com 110
IMAP imap.emailsrvr.com 143
SMTP smtp.emailsrvr.com 25, 587, 8025, and 2525
SMTP mail.emailsrvr.com 25, 587, 8025, and 2525
SMTP mail.(domain.com) 25, 587, 8025, and 2525
POP3 with SSL secure.emailsrvr.com 995
IMAP with SSL secure.emailsrvr.com 993
SMTP with SSL secure.emailsrvr.com 25, 465, 587, 8025, and 2525

Note: Though port 25 is listed for SMTP service, most ISP's block it by default due to exploitation of the service, so it may not work for all of our customers.

If you have any questions, please contact support.



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4 Comments

Hi Support,

I am using below mail config option. But through this mail is taking too much time to reach.

$config['protocol'] = 'mail';
$config['mailpath'] = '/usr/sbin/sendmail';
$config['smtp_host'] = 'mail.emailsrvr.com';
$config['smtp_user'] = 'app@sibme.com';
$config['smtp_port'] = 25;

---------------------
And Also Tried to Change with below but not benefited.

$config['protocol'] = 'SMTP';
$config['mailpath'] = '/usr/sbin/sendmail';
$config['smtp_host'] = 'smtp.emailsrvr.com';
$config['smtp_user'] = 'app@sibme.com';
$config['smtp_port'] = 25;

Please help
Vviek

Hello Vivek,
When sending mail using the mail relays, it's not uncommon for mail to get delayed. However, if sending using SMTP authentication, you shouldn't expect a delay for that amount of time. If you are still experiencing this issue, I would suggest starting a chat with Support, or calling in. The Support teams would have the ability to troubleshoot this more for you.
Regards,
Matt W

If this isn't for cloud sites, what do cloud sites use to send emails from their websites? What port and server?

We no longer offer free email service with Cloud Sites, but you can connect to a mail service from your website using PHPMail or another code library. You'll need a mail server you can connect to - you can use our Rackspace Email service, Sendgrid, or another third-party service that allows SMTP connections.

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