Rackspace Cloud Backup

Update the Agent

We regularly release updates to the Rackspace Cloud Backup Agent around every two weeks. Managed Cloud account customers have their agent updated automatically when the new version is release. If you are a Core customer, however, you should update your agent from time to time. Follow the instructions below to take advantage of the latest features and fixes.

On this page, you learn how to

• Update the Agent for Apt-based systems - like Ubuntu and Debian
• Update the Agent for RPM-based Systems - like CentOS, Fedora, and Red Hat
• Update the Agent for Arch, Gentoo, and Suse Systems
• Update the Agent for Windows Systems

Update the Agent on Apt-based Sytems, like Ubuntu and Debian

First, you must SSH into your server and run the below commands consecutively on a user with sudo or superuser privileges.

Step 1 - Stop the Current Agent:

sudo pkill driveclient

Step 2 - Get the Latest Agent:

sudo sh -c 'wget -q "http://agentrepo.drivesrvr.com/debian/agentrepo.key" -O- | apt-key add -'

Step 3 - Install the Updated Agent:

sudo apt-get update; sudo apt-get install driveclient

Step 4 - Start the Updated Agent:

sudo service driveclient start

Update the Agent on RPM-based Systems, like CentOS, Fedora, and Red Hat

First, you must SSH into your server and run the below commands consecutively on a user with sudo or superuser privileges.

Step 1 - Stop the Current Agent:

sudo pkill driveclient

Step 2 - Get the Updated RPM:

sudo wget -O /etc/yum.repos.d/drivesrvr.repo "http://agentrepo.drivesrvr.com/redhat/drivesrvr.repo"

Step 3 - Install the Updated RPM:

sudo yum -y install driveclient

Step 5 - Start the Updated Agent:

service driveclient start

Update the Agent for Arch, Gentoo, and Suse Systems

First, you must SSH into your server and run the below commands consecutively on a user with sudo or superuser privileges.

Note: The tarball you download in Step 2 has the most up-to-date instructions, so if the tarball instructions differ from those below, follow the tarball.

Step 1 - Stop the Current Agent:

pkill driveclient

Step 2 - Get the Updated Tarball:

http://agentrepo.drivesrvr.com/tar/driveclient-latest.tar.bz2

Step 3 - Unzip the Updated Tarball

bunzip2 driveclient-latest.tar.bz2

Step 3 - Extract the files:

tar -xvf driveclient-latest.tar

Step 4 - Copy the Updated Agent over the Current Agent:

cp driveclient /usr/local/bin/
chown root:root /usr/local/bin/driveclient
chmod 700 /usr/local/bin/driveclient

cp cacert.pem  /etc/driveclient

Step 5 - Start the Updated Agent:

driveclient --daemon

Example init/startup scripts are included in the tarball.

Update the Agent on a Windows Systems

Step 1 - Download the Updated Agent:

• Get the Agent for 32-bit systems:

  http://agentrepo.drivesrvr.com/windows32/driveclient-setup-latest.exe
  
  

• Get the Agent for 64-bit systems:
  

  http://agentrepo.drivesrvr.com/windows/driveclient-setup-latest.exe
  

Step 2 - Run the Updated Agent:
There are 2 methods for updating your Agent: Update Install, or GUI Update. They take the following non-quoted parameters:

• Update Install :

  driveclient-setup /S [/Type=Install|/Type=Update]
  

• GUI Update: Double-click the executable from Step 1.

Notes:

1. For non-interactive installation and automation the /S parameter provides a silent install.
2. If the install type is not 'new' (/Type=New) then the credentials are not overwritten.
3. For all but updates /ApiHostName can be provided including GUI installations. If it is not its value defaults to api.drivesrvr.com.
4. The “Install” and “Update” types are provided for backward compatibility.