Issue: The Agent is not installed on my server.
Log onto your Cloud Server as root and install the agent. See Install the Monitoring Agent for installation instructions.
For the agent to work properly, it must be associated with your server using a Cloud Monitoring entity. The entity is simply a representation of your server in the monitoring system.
Verify the agent is associated with your server by performing these steps:
Check that /etc/rackspace-monitoring-agent.cfg exists and contains a valid agent token and id.
Check for errors and status information in /var/log/rackspace-monitoring-agent.log.
Run the following command to verify the agent is running:
$ ps aux | grep rackspace-monitoring-agent
If you need additional help, contact a Support Racker by opening a Support ticket, calling Support, or starting a Live Chat with a Support Racker. You can initiate any of these support methods using the Cloud Control Panel.
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