• Sales: 1-800-961-2888
  • Support: 1-800-961-4454

Setting up Outlook 2013 with Rackspace Email


This article will assist you with setting up Outlook 2013 with your Rackspace Email.

1. Open the side charms by moving your mouse to the top right of the screen. Then click Search. Search for Mail then click on Settings. ( for Windows 7 and below go to Start -> Control Panel and search for Mail)

2. On the left side of the screen click on Mail. Then Click on Add…

3. The Profile Name can be anything you would like. Click Next and select Manual setup or additional server types. Select POP or IMAP and click Next.

4. In this new Window input the corresponding information.

    a. User Information (Recipient will see)

        i. Full name: First and Last Name

        ii. Email address: user@domain.com

    b. Server Information (Servers that the email will use)

        i. Incoming POP Settings:

Server

SSL

Port

pop.emailsrvr.com

No

110

secure.emailsrvr.com

Yes

995

        ii. Incoming IMAP settings:

Server

SSL

Port

imap.emailsrvr.com

No

143

secure.emailsrvr.com

Yes

993

        iii. Outgoing (SMTP) Settings

Server

SSL

Port

smtp.emailsrvr.com

No

25, 2525, 587, 8025

secure.emailsrvr.com

Yes

465

    c. Logon Information (Credentials the email will authenticate with)

        i. Username: user@domain.com

        ii. Password: Password that is used to log into apps.rackspace.com

5. Click on More Settings then click the Outgoing Server Tab

    a. Check the box for My outgoing server (SMTP) requires authentication.

    b. Check the button for Use same settings as my incoming mail server.

6. Click on the Advanced Tab

    a. If using secure.emailsrvr.com first change Use the following type of encrypted connection:  to SSL.

        i. For POP accounts, check the box This server requires an encrypted connection (SSL).

    b. Then change the port numbers to match the chart on step 4.b. Click OK.

7. Click “Next” Outlook will now attempt to send a test message using the settings we have just put in. If everything was up in correctly the message will send out successfully.

8. Congratulation! You have now setup Outlook to work with your Rackspace Email!







© 2011-2013 Rackspace US, Inc.

Except where otherwise noted, content on this site is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License


See license specifics and DISCLAIMER