Redirect to Cloud Control Panel

Beginning in July 2013, Rackspace Cloud customers that attempt to manage their products in the Classic Control Panel ( will be redirected to our new Cloud Control Panel ( There are some differences that you will notice and we want to explain the most important ones.

Key Differences between the New Cloud Control Panel and the Classic Control Panel

  • Custom Cloud Files metadata is available only via API.

    We have new preset header options that are available in the New Cloud Control Panel. You can still set custom metadata in our API and with third party tools such as Cyberduck.

  • Accumulated Load Balancer usage is not available until later this year.

    This feature was previously displayed in the Classic Control Panel welcome page. It is still available for access via the API. Follow these instructions to access Load Balancer usage via API.

If you have any questions concerning this change please feel free to contact us via chat or ticket.

Thank you,

Cloud Products Team
Support (UK): 08000 546 345
Managed Cloud Support (UK): 08000 546 645
Live Chat:

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