NOTE: This article is written for our First-Generation Cloud Control Panel. You can access this interface from the Next-Generation Cloud Control Panel by clicking your username in the upper-right of the control panel and selecting "First-Generation Control Panel".
Now that you've successfully created your first MySQL database, lets take a look at the database management tool The Rackspace Cloud offers for Cloud Sites MySQL databases.
Its very easy to manage your MySQL databases with a server wide install of PHPmyAdmin. You can reach this interface at one of the following URLs, depending on the datacenter housing your database:
Which datacenter is my database located in?
To find out if your account is located in our ORD or DFW datacenter, check the test link for your site. If your testlink includes dfw in the URL, such as www.domain.com.php5-2.dfw1-1.websitetestlink.com then your account is in DFW.
NOTE: Alternatively, you can download use other programs such as MySQL Gui Tools (Free: Windows, Mac, Linux), SQLyog or Navicat, from their respective providers, to manage your MySQL databases as well.
How do I login to PHPmyAdmin?
NOTE: If there are multiple users listed, you may log in with any of them. The number that prefixes the user name is the account number for the website owner (yourself or your client) and is important when logging in, so be sure to enter the user name exactly as it is listed on this page.
With the information described above, you're ready to start working with the database. To do so, click the Online Manager link.
NOTE: The first part of the host name identifies the server choice.
NOTE: The server choices shown in the drop-down list may be different than what is shown in the screen shot above.
What do I do if my log in fails?
Make sure to double-check the credentials you have entered for accuracy.
Hard refresh your browser's cache by hitting Ctrl+F5 (PC) or CMD+Shift+R (Mac) and re-enter your credentials.
Reset your password in the Control Panel for your database user name.
If you have completed all of the above and you still cannot log in, contact support through our 24-hour Live Chat support, or by opening a new ticket.
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