Hosted Skype for Business deployment guide
Hosted Skype for Business is a unified communications tool that offers secure instant messaging, video chat, file transfer, and presence to users from desktop and mobile devices. It is available as an add-on for Rackspace Hosted Exchange 2013 email platform.
Depending on the size of your organization and your IT infrastructure, the rollout of the Rackspace Hosted Skype for Business service to your users will vary. The overall deployment plan has three basic steps, and this article is designed to help you decide the best rollout method for your environment.
As the first step, you must create Auto-discover entries on your DNS server. If you have an internal DNS you must also set up these records on your internal DNS.
We highly recommend that you perfor this step because all of the Hosted Skype for Business features will work only if DNS is correctly configured. For instructions, see Set up DNS records for email and Hosted Skype for Business.
Note: If you are a Rackspace Hosted Exchange customer, these settings are in addition to what you might currently have for Hosted Exchange Autodiscover.
Activate Skype for Business for users in the Email Administrator Control Panel
You can enable Skype for Business for your entire domain or only for selected users. In the Email Administrator Control Panel, click on the Skype for Business link to go to the Skype for Business page, and then select the check box next to the users to enable Skype for Business for them.
Deployment and distribute the client
Depending on the complexity of your environment, you have various options for deploying Skype for Business clients for desktops. You can also download a basic version for free.
- Download a Skype for Business client
- Skype for Business client setup tool
- Skype for Business deployment guide on Technet
The following guide covers the basics of using Rackspace Hosted Skype for Business:
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