Getting Fanatical Support - Knowledge Center

The Rackspace Knowledge Center is an online support resource that contains Cloud Hosting and Cloud Office articles, videos, case studies, and white papers. You can access the Knowledge Center directly by going to

Knowledge Center content

The Knowledge Center content is categorized first by Cloud Hosting and Cloud Office, and then by product.

Cloud Hosting

The Cloud Hosting page in the Knowledge Center is organized by Rackspace Cloud product. Click on the product for which you want to find support documentation.

Each product page includes links to the following types of information:

  • Get Started

  • Control Panel

  • Most recent articles

  • FAQ articles

  • Featured articles

  • Videos

The link to available case studies and white papers is located at the bottom of the Knowledge Center page.

Cloud Office

The Cloud Office page contains links to articles and tutorials related to the following products and services:

  • Rackspace Email
  • Hosted Microsoft Exchange
  • Hosted Microsoft SharePoint
  • Email Setup Wizard

Search the knowledge center

If you already know what you are looking for, enter keywords in the Search bar at the top of the Knowledge Center page. The Knowledge Center search feature searches all of the Rackspace support resources, including the Knowledge Center, API documentation, and Community forum. In the search results, you can choose to see all the results or just the results from a particular support resource.

If you don't know exactly what you are looking for, browse the topics columns and featured articles for the products.


© 2015 Rackspace US, Inc.

Except where otherwise noted, content on this site is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License

See license specifics and DISCLAIMER