Enable email archiving: Cloud Office Control Panel

Archiving collects and stores both external and internal incoming and outgoing email, including attachments. This data can be accessed for search and review by the administrator of the account and by administrator-designated users.

To enable archiving, log in to the control panel, and perform the following steps:

  1. Click My account.
  2. In the Upgrade section, click Upgrade an existing domain.
  3. If you have multiple domains, select the appropriate domain name. To change domains at any time, click Change domain.
  4. Under Add-ons, click the Email Archiving menu and select Rackspace.
  5. Click Next Step.
  6. Click Complete Order.

You will receive a welcome email from mail@archivesrvr.com. After you receive the welcome email, all new email will start being copied into the archive.

Messages will be indexed nightly for search purposes. To manually index for immediate search access, click Collect Now in the Collectors section of the Archive Manager.

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