Enable email archiving - Cloud Office Control Panel

Rackspace Archiving collects and stores both external and internal incoming and outgoing email. This includes attachments. This data can be accessed for search and review by the administrator of the account as well as administrator-designated users.

 To enable archiving, log into the control panel, and perform the following steps:

  1. Click My account at the top of the page.
  2. In the Upgrade section, click Upgrade an existing domain.
  3. If you have multiple domains, select the appropriate domain name.
    Note: If you would like to change domains at any time, click Change domain.
  4. Under Add-ons, click the Email Archiving drop-down menu and select Rackspace.
  5. Click Next Step.
  6. Click Complete Order.

You will receive a welcome email with login information from mail@archivesrvr.com. Once you receive the welcome email, all new email will start being copied into the archive.

Messages will be indexed nightly for search purposes. To manually index for immediate search access, click Collect Now in the Collectors section of the Archive Manager.

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