Enable email archiving


The archiving feature of Rackspace Cloud Office collects and stores external, internal, incoming, and outgoing email, including attachments. This data can be accessed for search and review by the administrator of the account and by the administrator-designated users.

To enable archiving, log in to the Cloud Office control panel, and perform the following steps:

  1. In the Go to section menu at the top of the window, click Domains.


     
  2. In the Manage section, click on Email Archiving.


     
  3. On the Email Archiving page, click Add Archiving to this domain.


     
  4. Under Add-ons, select On from the Email Archiving menu.
     


     

  5. Click Continue.
     

  6. Click Complete Order
     

You will receive a welcome email with login information from mail@archivesrvr.com. After you receive the welcome email, all new email will be copied into the archive.

Messages will be indexed nightly for search purposes. To manually index for immediate search access, click Collect Now in the Collectors section of the Archive Manager.



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