Company contacts - Cloud Office Control Panel


A company contact is different from an account administrator. A company contact may or may not have administrative access to the control panel. Unlike an account administrator, a secondary contact might receive billing and renewal notices yet not be able to make changes to the account. Use the following steps to add, edit or delete a company contact from your account.

Add Company Contact
Edit Company Contact
Delete Company Contact

Add Company Contact:
To add a company contact, log into the control panel, and perform the following steps:

  1. Click My Account at the top of the page.
  2. In the company information section, click Contacts.
  3. Click Add Company Contact.
  4. Enter the required information:
    • Contact Type - Primary or Secondary. Only a primary contact on an account can request administrative changes.
    • Name
    • Phone Number
    • Email Address — Support tickets and invoices will be sent to this address.
    • Security Question - The security question and answer should be unique and only known to the administrator and the intended contact.
    • Security Answer—Enter a security answer.
  5. In the Notifications section, select the check boxes for notifications that should be sent to this contact.
    Note: Your account must have at least one contact who receives Billing Information notifications.
  6. Click Save.

Edit Company Contact:
To edit a company contact, log into the control panel, and perform the following steps:

  1. Click My Account at the top of the page.
  2. In the Company Information section, click Contacts.
  3. Click the name of the contact you want to edit.
  4. Edit the following required information, as desired.
  5. In the Notifications section, select the check boxes for notifications that should be sent to this contact.
    Note: Your account must have at least one contact who receives Billing Information notifications.
  6. Click Save.

Delete Company Contact:
To delete a company contact, log into the control panel, and perform the following steps:

  1. Click My Account at the top of the page.
  2. In the Company Information section, click Contacts.
  3. Select the check box next to the names that you want to delete. There must be at least one primary contact for the account.
  4. Click Delete.
  5. A pop-up box will appear to confirm that you want to delete the contact. Click OK.

 



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