This article is written for our New Cloud Control Panel. A version of this article is also available for our Classic Cloud Control Panel
Note: UK Cloud customers must use https://mycloud.rackspace.co.uk/ to access our New Cloud Control Panel.
Creating DNS records for your domain is easy to do within the Cloud Server Control Panel. In this article, we will look at creating a DNS zone for your domain and adding basic A, MX, and CNAME records using the Cloud Server Control Panel.
Contents
Adding a Domain
- First we'll log into the New Control Panel and select DNS at the top.

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Next, select Create Domain under Cloud DNS and enter in the domain name, email address, Time To Live (TTL), and then select Create Domain once more.
Note: Time To Live indicates how log a DNS record is cached before it's updated.
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You'll then see your domain listed in the domain section as well options to create other DNS records as well.
Adding an A Record
Next, let's go through the process of adding an A Record for your domain.
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Next, select your Domain in the list and then select Add Record under Records. Select A/AAAA Record for the type and fill out the following fields accordingly.
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After you've entered everything in, select Add Record and you're finished!
Adding a CName Record
Next, we'll go through the process of setting up MX Records for your domain. Let's take a look:
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Next, select your Domain in the list and then select Add Record under Records. Select CNAME Record for the type and fill out the following fields accordingly.
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After you've entered everything in, select Add Record and you're finished!
Adding an MX Record
Next, we'll go through the process of setting up MX Records for your domain. Let's take a look:
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Next, select your Domain in the list and then select Add Record under Records. Select CNAME Record for the type and fill out the following fields accordingly.
Deleting a Record
Next, we'll go through the process of Deleting a DNS Record for your domain. Let's take a look:
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Next, in the list of domains available select the socket icon next to the desired domain and then select Delete Record.
Deleting a Domain
Next, we'll go through the process of Deleting a Domain. Let's take a look:
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Next, in the list of domains available select the socket icon next to the desired domain and then select Delete Domain.
What are the DNS servers for my Cloud Server?
Your DNS Cloud Servers are the following:
dns1.stabletransit.com
dns2.stabletransit.com
2 Comments
Do I need to keep the NS records after adding an A record
Another question. I've set up A records for:
www.mydomain.co.uk
mydomain.co.uk
*.mydomain.co.uk
so as to cover all ways a user could address the web server. Any comments on this?
re: NS records
Setting up those A records would work, but whether they would get to your web site is a matter of how you have the web server configured. If the web server is listening on the IP address those domains point to and the site is the default virtual host for the server, then it should work all right. If you're using name-based virtual hosting then you'd want to make sure your virtual host config includes the other domains as ServerAlias entries.
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