With the increase in price for Red Hat Enterprise Linux (RHEL), we’ve been given an opportunity to bring open standards to the Rackspace Linux OS Dedicated and Managed Virtualization portfolio. CentOS Updated by Rackspace is now available for Dedicated and Managed Virtualization Servers, with the same level of expertise, patch management and technical support available for our RHEL OS offering today. CentOS (with CentOS Community Patching) is already available in the Rackspace Cloud.
RHEL and CentOS compatibility.
CentOS explains it best: “CentOS conforms fully with the upstream vendors redistribution policies and aims to be 100% binary compatible (CentOS mainly changes packages to remove upstream vendor branding and artwork).” For more information on CentOS and similarities to RHEL, go here.
For customers hosting in one of our U.S. data centers, the OS fees for CentOS Updated by Rackspace in a Dedicated Server will start at $20 per month for a single-processor server ($50 for a quad processor servers) and $0.70 per day for Managed Virtualization. Included in this cost is Patch Management and Level 3 technical and escalation support.
Regardless of your OS choice, Rackspace is committed to offering you the same level of support, expertise and SLA guarantees across our Linux OS portfolio for Dedicated and Managed Virtualization Servers, whether you choose RHEL or CentOS.
Note: For servers hosted in one of our data centers outside the United States, please contact your account team for pricing infromation based on your specific server configuration.
*Prices apply to servers hosted in one of our U.S. data centers only and are subject to change. For the most-up-to-date pricing for your specific server configuration, please contact your Rackspace account team.
|Environment||Compute Size||New CentOS Price||Old RHEL Price|
|Dedicated Server||1 Physical Processor||$20 per month||$20 per month|
|2 Physical Processors||$20 per month||$20 per month|
|4 Physical Processors||$50 per month||$50 per month|
|Managed Virtualization||1-4 vCPU||$0.70 per day||$0.70 per day|
|5+ vCPU||$0.70 per day||$0.70 per day|
Although there is no licensing cost associated with unmanaged CentOS, Rackspace will provide the same level of support and SLA guarantees as the RHEL offering today, including Patch Management and Level 3 technical and escalation support, so there is a cost associated with the sourcing of patches, patch management and technical support.
Yes, but there are a few exceptions:
Yes, all of this is available with CentOS.
CentOS options for Dedicated Servers and Managed Virtualization will be available to Rackspace customers in May. Today, both CentOS 5 and 6 are available as unsupported Operating Systems for Dedicated Servers and Managed Virtualization.
Yes, but you will need to order the service and pay the monthly service fee for access to patching, OS management and technical support. Please speak with your account team for assistance with making this happen.
The following options are available to you:
We will absolutely take the lead on helping you through this transition period. However, we are not responsible for your data on the server and recommend that you have a solid backup and recovery plan in place prior to the conversion. You will need to work closely with your account team to coordinate this change.
Packages between Red Hat and CentOS are identical. The conversion scripts simply make a few changes to the configuration so it works “the CentOS way.”
If you simply cannot change to a CentOS system we do have an option available. Through a partnership with SuSE, we can help you transition from a RHEL-based distribution to non-RHEL patching and support. The change to SuSE Manager patching is only available for existing RHEL servers deployed prior to June 1, 2013. The SuSE Manager change will not incur downtime when Rackspace support registers your server/s to the new patch management system.
The impact date for RHEL pricing changes for existing Managed Virtualization and Dedicated Servers varies based on your contract status and contract expiration date. For additional details and dates, please refer to the RHEL FAQs at this link: http://www.rackspace.com/knowledge_center/article/new-red-hat-enterprise-linux-pricing-faqs
Please reach out to your account team if you have any additional questions or would like to discuss how the Red Hat pricing changes specifically affect you and your monthly licensing fees, or to renew your contract before October 1, 2013 to take advantage of the grandfather clause for existing servers.
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