Adding A Mobile Sync License

In order to setup Webmail Mobile Sync with your Rackspace Email account on your mobile device, you'll need to add an Activesync or BlackBerry Enterprise Service (BES) license through the Rackspace Control Panel. The following article will demonstrate how to add a Activesync or BES license; let's take a look: 

  1. First thing you'll want to do is login to the control panel at and once you're logged in, select Mobile Sync under Other Options in the Rackspace Email box.


  1. On the Activate Mobile Sync page, you'll see a list of available users to choose from. Select the users you'd like to activate by checking the box on the left of the users, or you can simply select the " Add Mobile Sync to all mailboxes on this domain" located at the top. Once you're finished, select Save at the bottom. 


For additional information on setting up email on mobile devices, see Setting Up Rackspace Email Clients & Mobile Devices.

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