Infrastructure & Services
Copyright Infringement Notice
If you believe your copyright is being infringed by content hosted on the Rackspace network, please send a written notice to:
Rackspace US, Inc.
1 Fanatical Place
City of Windcrest
San Antonio, TX 78218
Mail Stop: US 109-2301
Rackspace is committed to managing copyright complaints responsibly and in compliance with applicable laws, including international treaties and the laws of the various countries from which Rackspace provides its services.
In those circumstances where the United States Digital Millennium Copyright Act ("DMCA") is applicable, it is our policy to expeditiously remove content that is the subject of a correctly prepared notice under Section 512(c). We have included the elements of a DMCA notice below, and have also prepared some sample language to assist you in preparing a correct DMCA notice. We will forward your notice to our customer. It is our policy to replace removed content if our customer submits a properly prepared counter notice under the DMCA.
We encourage you to consult a lawyer before submitting a notice of copyright infringement. Copyright laws may allow a person to use a work in certain ways without the copyright owner's permission. Please note that Section 512(f) of the DMCA states that any person who knowingly materially misrepresents in a DMCA notice that content is infringing shall be liable for damages, including costs and attorneys' fees incurred by the alleged infringer.
To be an effective notice under Section 512(c) of the DMCA your written notice must include all of the following: