Rackspace was founded with the vision of being a different type of company—a technology service company that was easy to do business with. It's our unique customer service philosophy we call Fanatical Support®.
To ensure that Fanatical Support endures, we've made our legal information easily accessible. For questions related to these documents, please contact a Rackspace representative.
Rackspace US, Inc.
1 Fanatical Place
City of Windcrest
San Antonio, Texas 78218
Mail Stop: US 109-2301
Security Vulnerability Reporting
Our team gives immediate attention to any report of security issues. Learn about our security disclosure process and how to submit a security vulnerability report: Security Vulnerability Reporting.
Acceptable Use Policy
The AUP defines acceptable use of the Rackspace services: Acceptable Use Policy
Information for Law Enforcement Authorities
Information on how to issue formal requests to Rackspace: Information for Law Enforcement Authorities.
Rackspace has created this privacy statement that sets forth our information gathering, data security and dissemination practices: Privacy Statement.
Copyright and Trademarks
Receive information on Rackspace's copyright and/or applicable rights to all text and graphic images: Legal Copyrights, Trademarks, and Servicemarks.