We see that you are viewing the US version of our website from another country. If you would like to view a local version of our website, please click the link below...

Sales: 1-800-961-2888

Contact International Sales

You can call us outside of the United States toll free with these easy steps.

Step 1: Dial access number


  • Argentina

0-800-555-4288

  • Brazil

0-800-888-8288 (cell)
0-800-890-8288 (landline)

  • Colombia

01-800-911-0011

  • Mexico

01-800-288-2872

Step 2: Dial 855-256-4155

Support: 1-800-961-4454

We’re here to help!

Support chat is available within your control panel. Please select your control panel and log in.

Mark Roenigk — Chief Operating Officer


As Chief Operating Officer, Mark is responsible for the computing platforms on which Rackspace delivers products, services and support.

An engineer by trade, Mark manages the Rackspace global infrastructure and associated services such as data center engineering & operations, hardware design & configuration, networking, infrastructure services (storage, backup, and data protection), supply chain and procurement. He is also is responsible for global security, internal enterprise IT and the customer service tools that enable Rackers to deliver Fanatical Support®.

Mark started his career as an engineer at Compaq before moving into management, and later held senior leadership roles at Microsoft, Intuit, Sirius XM and eBay. Mark is regularly requested to participate on expert panels to discuss technology trends, supply chain innovation, net promoter programs and leadership. He has published articles in the fields of leadership, supply chain and digital & physical anti-counterfeiting technologies.

Mark has been a strong supporter of charities dedicated to enriching the lives of children with disabilities. He is on the Board of Directors of Taelor's House Foundation and supports the Prader-Willi Syndrome Association, Special Olympics and the Boys & Girls Clubs of America.

What does Mark like best about working at Rackspace? The culture. "If you give Rackers a vision and a strategy it will absolutely get done," he says. "There's nothing we think we can't do."

Mark holds a BBA degree in management from Texas A&M University.


©2013 Rackspace, US Inc. About Rackspace | Fanatical Support® | Hosting Solutions | Investors | Careers | Privacy Statement | Website Terms | Trademarks | Sitemap