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About Rackspace


Fanatical Support® has made Rackspace the world's leading specialist in the hosting and cloud computing industry. We deliver enterprise-level hosting services to businesses of all sizes and kinds around the world. We got started in 1998 and since have grown to serve more than 161,000 customers. Rackspace integrates the industry's best technologies for each customer's specific need and delivers it as a service via the company's commitment to Fanatical Support. Our core products include Managed Hosting, Cloud Hosting and Email & Apps. There are currently over 3,800 Rackers around the world serving our customers.



Rackspace Leadership


Graham Weston

Graham Weston
Chairman & Co-Founder
About Graham
Lanham Napier

Lanham Napier
CEO
About Lanham
Lew Moorman

Lew Moorman
President
About Lew
Pat Condon

Pat Condon
Co-Founder
About Pat
Dirk Elmendorf

Dirk Elmendorf
Co-Founder
About Dirk
John Engates

John Engates
Chief Technology Officer
About John
Klee Kleber

Klee Kleber
SVP, Infrastructure Services
About Klee
Jim Lewandowski

Jim Lewandowski
SVP & GM, Enterprise
About Jim
Pat Matthews

Pat Matthews
SVP, Core Business
About Pat




Karl Pichler
SVP, Chief Financial Officer & Treasurer
About Karl
Taylor Rhodes

Taylor Rhodes
Managing Director, International
About Taylor
Wayne Roberts

Wayne Roberts
SVP, Enterprise Fanatical Support
About Wayne
Mark Roenigk

Mark Roenigk
Chief Operating Officer
About Mark


Alan Schoenbaum

Alan Schoenbaum
SVP, General Counsel and Secretary
About Alan
Press Releases
News Articles
Awards

Rackspace Information Center


Rackspace Overview


The Fundamentals
  • Founded in 1998
  • Based in San Antonio, TX
  • Nine (9) Data Centers: San Antonio, TX; Dallas, TX (2); Herndon, VA; Chicago, IL; Ashburn, VA; London, UK; Slough, UK; Hong Kong
  • Managed Hosting, Email & Apps and Cloud Hosting; all backed by Fanatical Support


Industry Leadership
  • Rackspace is positioned as a leader in Gartner's Magic Quadrant for Cloud Infrastructure as a Service and Web Hosting. The full report can be viewed here.
  • Industry-Leading Service Level Agreements
  • Cisco Powered Network: 100% Network Uptime Guarantee
  • Microsoft Gold-Certified Hosting Partner
  • Microsoft Hosting Partner of the Year — 2003, 2005, 2007
  • Red Hat Premier Hosting Partner
  • MySQL Certified Hosting Partner
  • Managed Service on Both Dedicated and Cloud Platforms


Focus
  • Everything we do is tailored for IT hosting
  • Hosting is not an add-on service or loss leader, it's all we do


Expertise
  • Systems and processes built exclusively for delivering IT Hosting
  • Our support staff is highly trained—specifically for supporting complex hosting environments


Flexibility
  • We're built to handle highly-customized hosting environments
  • Our model is built to adjust to customer needs quickly and efficiently


Passion
  • We're passionate about the hosting business and we're here to stay
  • We believe what we are doing makes a difference
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