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About Rackspace
Fanatical Support® has made Rackspace the world's leading specialist in the hosting and cloud computing industry. We deliver enterprise-level hosting services to businesses of all sizes and kinds around the world. We got started in 1998 and since have grown to serve more than 161,000 customers. Rackspace integrates the industry's best technologies for each customer's specific need and delivers it as a service via the company's commitment to Fanatical Support. Our core products include Managed Hosting, Cloud Hosting and Email & Apps. There are currently over 3,800 Rackers around the world serving our customers.
Rackspace Leadership
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Rackspace Information Center
Rackspace Overview
The Fundamentals
- Founded in 1998
- Based in San Antonio, TX
- Nine (9) Data Centers: San Antonio, TX; Dallas, TX (2); Herndon, VA; Chicago, IL; Ashburn, VA; London, UK; Slough, UK; Hong Kong
- Managed Hosting, Email & Apps and Cloud Hosting; all backed by Fanatical Support
Industry Leadership
- Rackspace is positioned as a leader in Gartner's Magic Quadrant for Cloud Infrastructure as a Service and Web Hosting. The full report can be viewed here.
- Industry-Leading Service Level Agreements
- Cisco Powered Network: 100% Network Uptime Guarantee
- Microsoft Gold-Certified Hosting Partner
- Microsoft Hosting Partner of the Year — 2003, 2005, 2007
- Red Hat Premier Hosting Partner
- MySQL Certified Hosting Partner
- Managed Service on Both Dedicated and Cloud Platforms
Focus
- Everything we do is tailored for IT hosting
- Hosting is not an add-on service or loss leader, it's all we do
Expertise
- Systems and processes built exclusively for delivering IT Hosting
- Our support staff is highly trained—specifically for supporting complex hosting environments
Flexibility
- We're built to handle highly-customized hosting environments
- Our model is built to adjust to customer needs quickly and efficiently
Passion
- We're passionate about the hosting business and we're here to stay
- We believe what we are doing makes a difference