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Cloud Databases Powered by Open Stack

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Database as a Service Network Routes

Database as a Service Network Routes If you are unable to connect to or ping your database server from a cloud server in the same datacenter as your DBaaS instance, this may be due to a missing route that is required in order to send traffic over your pri ...

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Managing Users for Cloud Databases

You can perform the following user management operations for Cloud Databases: Create Users with Host Parameters Modify User Accounts Manage Database Access for Users Set Access-Level Permissions for Individual Users   Create Users with Host Parameters  Yo ...

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Managing configuration groups for Cloud Databases with the trove command-line tool

Settings for Cloud Databases instances can be saved and managed in configuration groups using the Cloud Databases API or the python-troveclient command-line interace for the API. This article describes the commands that can be run with python-troveclient ...

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What do the various icons and statuses on the ticket list represent?

Once a ticket is opened it can be in one of the following four states depending on the work done on it. New In progress Pending your response Solved Closed As soon as a ticket is opened by a Rackspace Cloud customer it is in the " New " state. O ...

Adding a Managed Service Level to Your Cloud Account

What does it mean to have a Rackspace Managed Cloud Service Level account? A Rackspace Managed Cloud Service Level account extends the managed support level from our Managed Hosting offering into our Cloud offering. This offer provides an additional level ...

Terms of Service

Please click here to view The Rackspace Cloud Terms of Service . Please click here to view the Mail Hosting Services Terms of Service . cloud cloudsites cloud sites Terms of Service t.o.s. Email & Apps Email Archiving Cloud Drive Exchange Rackspace ...

Cloud Databases - Fanatical Support

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Cloud Databases: Avoiding Lock-In Video

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Cloud Databases: Addressing The Multi-Tenant Problem Video

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Cloud Databases: Intro To Container Based Virtualization Video

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Cloud Databases: Reliability Video

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Do you support MySQL replication?

Not at this time. We plan to support master/slave replication in a future release. Cloud Databases Databases ...

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What is the maximum scalable capacity of a Cloud Database instance?

Instances can be provisioned with up to 16GB of memory and up to 150GB of disk storage. We plan to offer larger instance sizes in the future. Cloud Databases Databases ...

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Can I create a Cloud Databases support ticket?

Yes. A Cloud Databases support ticket category is available in the Cloud Control Panel . Cloud Databases Monitoring and Troubleshooting ...

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What types of Rackspace products / accounts can use Cloud Databases?

Any US or UK customer with a Cloud account will be able to provision multiple ServiceNet database instances, manage multiple databases and users (within resource limits). This service is also available to RackConnected Cloud Servers. Both First and Open C ...

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Is Cloud Databases available in the Control Panel?

Yes, in the new Cloud Control Panel at https://mycloud.rackspace.com/ . Cloud Databases is not available in the Cloud Sites Control Panel, but Cloud Sites customers can access Cloud Databases via the newer control panel. Cloud Databases - Getting Started ...

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Can Cloud Databases be used with Dedicated servers?

No, Cloud Databases are available only to customers with Cloud account credentials. Managed Cloud Service Level or Dedicated customers with RackConnect (that is those customers who also have a Cloud account) have access, but can use the service only with ...

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What instance sizes do you currently support?

For the most up-to-date information about available instance sizes, see the Cloud Databases website or the " List Flavors " section of the Cloud Databases Developer Guide.  Cloud Databases - Getting Started - ...

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What are the benefits of using Cloud Databases?

A Cloud Database instance is beneficial for customers who want or need high performance and redundant storage, the ability to scale their instance and grow their storage as needed, and the freedom to focus on the database itself and not the underlying inf ...

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