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Introducing the New Cloud Control Panel

The New Cloud Control Panel lets you manage your Rackspace Cloud infrastructure through a simple, intuitive graphical interface. This article introduces you to some of the cool features we've put in place that will make your daily administration task ...

Filed in: Cloud Servers

What Is New with Performance Cloud Servers

Rackspace Cloud Servers has introduced a new architecture for Linux and Microsoft Windows servers called Performance Cloud Servers . This article describes some of the major features and benefits that this new offering provides: New Disk Structure Perform ...

Filed in: Cloud Servers

Preparing for a Cloud Server Migration

This guide covers some general tasks that can be performed to optimize a server prior to migration or image creation. General preparation Some tasks can help control the disk space on the server in general. Establish a log rotation policy Large log files ...

Filed in: Cloud Servers

Migrating a Linux Server From the Command Line

Sometimes you need to move everything from one server to another. That's usually a lot of files and a lot of time. In this series we help you simplify the process of server migration, reducing potential complications and making the process smooth a ...

Filed in: Cloud Servers

How to change your server root/admin password from your account

Cloud Server log in change password Administrator sshd ssh root login remote openssh unable Cloud Hosting How to change your server root/admin password from your account This video shows exactly where to click within your Rackspace control panel to change ...

Filed in: Cloud Hosting

Can I reboot my machine?

Yes. All Cloud Servers can perform both soft (reset button) and hard (power cycle) reboots. These are performed instantly and handled via the Cloud Server Control Panel. Cloud Servers Server Management ...

Filed in: Cloud Servers

How do I get reverse DNS setup for my Cloud Server?

You can setup reverse DNS from your control panel. This article will show you how: DNS - Creating a Reverse DNS Record. Cloud Servers Server Management ...

Filed in: Cloud Servers

Do you host DNS?

Yes. Our Control Panel has a DNS menu for maintaining domain records for your Cloud Servers. Read this article for detailed information on using the Rackspace Cloud DNS Control Panel . Cloud Servers Server Management ...

Filed in: Cloud Servers

How many users go onto each machine?

The number of customers on a Cloud Server host machine depends on the size of the customers' Cloud Servers, and the type of operating system. Cloud Servers Server Management ...

Filed in: Cloud Servers

How do I power my server back on after shutting it down?

Please see the following article: Shutting Down and Restarting a Cloud Server Cloud Servers Server Management ...

Filed in: Cloud Servers

I would like to use the GUI interface for my Cloud Server. Is this possible?

Yes it is! An article on how to install VNC and X-Windows is located here: VNC Install . Keep in mind that this will use up a large amount of bandwidth and will require that you have at least 512MB of RAM on your server. Cloud Servers Server Management ...

Filed in: Cloud Servers

Do you provide Console access?

Yes, via an Ajax web terminal accessible through the Control Panel, under the section 'Actions for this Server'. Note: Console access is via a secure HTTP connection which is different connection from the traditional way to connect via SSH for L ...

Filed in: Cloud Servers

Is there a throughput limit on my server's network interface card?

The amount of network throughput varies based on the Cloud Server flavor. For more details, see here . Cloud Servers Server Management ...

Filed in: Cloud Servers

Which distributions do you offer?

The Features section of our product page has information regarding the Linux distributions and Windows operating systems that we have available. Cloud Servers Server Management ...

Filed in: Cloud Servers

Do you offer internal IPs?

Yes. Each server comes with an internal IP address that is used to communicate between servers. The traffic that flows over this interface (eth1) on your server is unmetered and is not billed. This network is also referred to as ServiceNet. ServiceNet is ...

Filed in: Cloud Servers

Can I buy extra public IPs?

Yes. For more informaton on the IP request proess, see Requesting Additional IPv4 Addresses for First and Next Generation Cloud Servers . Cloud Servers Server Management ...

Filed in: Cloud Servers

Can I buy extra storage?

While the native storage allocation for a Cloud Server is based on the Cloud Server flavor that you select, you can also add extra storage at any time with our Cloud Block Storage service. Cloud Servers Server Management ...

Filed in: Cloud Servers

Do you offer on-demand images (snapshots) and scheduled images and what are the prices?

You can create an image of any Standard flavor Cloud Server, and you can use this image to restore a server or clone a new one. You can create an unlimited number of images on-demand, or you can schedule an automatic daily or weekly image. Images will be ...

Filed in: Cloud Servers

Will I be billed if my server is powered off?

Yes. You will be billed for the resources that are used on the host while your server is in the Active status. When your server is created, you are given a dedicated amount of RAM and hard drive space. As long as your server exists, no one else will be ab ...

Filed in: Cloud Servers

I would like to set up multiple servers from the same image. Can I do this?

As a Cloud Servers customer, you have access to create both on-demand images and scheduled images of your cloud server. All Cloud Server images will be stored in your Cloud Files account. This enables you to keep these images even after the Cloud Server t ...

Filed in: Cloud Servers

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