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Getting Started With Cloud Monitoring

When your cloud resources are working as expected, everything is running smoothly and it's business as usual. However, things don't always work perfectly, and problems can occur. When something unexpectedly breaks, it can impact performance, or worse ...

Filed in: Cloud Monitoring

Changes to Swap on Cloud Servers

As of October 28, 2013, Cloud Servers built using our base Linux images will be created without a dedicated swap partition and “swappiness” (a measure of how the Linux kernel will try to use swap memory) set to 0. Any Linux Cloud Servers built from an old ...

Filed in: Cloud Servers

Linux file permission concepts

Linux file permissions are strange and wondrous things. Start down the path of understanding by looking at the core concepts behind them before moving on to practical applications. This series will start with the basics and move on to more advanced topics ...

Filed in: Cloud Servers

Understanding logrotate - part 1

What is logrotate? It may surprise you to learn that logrotate is a program used to rotate logs. It's true! The system usually runs logrotate once a day, and when it runs it checks rules that can be customized on a per-directory or per-log basis. "Log rot ...

Filed in: Cloud Servers

Using iotop to check I/O and swap

The iotop utility provides an easy-to-use interface for monitoring swap and disk I/O on a per-process basis. Watching the disk Sometimes you get more disk activity on your system than you would like. Maybe you saw the problem by running iostat, or you've ...

Filed in: Cloud Servers

Service Troubleshooting on Linux

Troubleshooting Internet services This article series provides a set of steps for troubleshooting general issues accessing a network service, like sending an e-mail using your mail server or viewing a webpage on your web server. There are two main topics ...

Filed in: Cloud Servers

Rackspace Cloud Monitoring Checks and Alarms

Rackspace Cloud Monitoring has several different types of checks with corresponding alarms to choose from. A check determines which aspect of the server you want monitored. The alarm activates based on specific parameters you set on the server. Checks det ...

Filed in: Cloud Monitoring

Control Panel Monitoring: What do the options do?

Cloud monitoring is available within the control panel Cloud Servers section listed in your Server name. Within the control panel's Cloud Monitoring section there are many options available to you. This article explains what each option does. Monitor ...

Filed in: Cloud Monitoring

Getting Started With Rackspace Monitoring CLI

Cloud Monitoring is an API driven cloud service built for infrastructure monitoring. It offers a simple yet powerful feature-set, allowing extreme flexibility in configuration and execution. This guide is intended to be a supplement to the official tec ...

Filed in: Cloud Monitoring

Rackspace Cloud Essentials - Logging into a Windows server using RDP with Local Resources

This article shows you how to connect and log in to your Windows Cloud Server using the Remote Desktop (RDP) connection client. It is also easy to use the drives and resources from your local Windows machine in your RDP session. Windows Versions The scre ...

Filed in: Cloud Servers

Managing Complex Application Environments:

The Value of Rackspace ® Critical Application Services Sponsored by CITO Research Executive Summary As organizations move more and more information, applications, and interactions online to engage their customers, the performance of external websites and ...

Filed in: Cloud Hosting

How do I set up Cloud Monitoring?

Rackspace Cloud Monitoring is released through the cloud without need for software installation on servers or computers. By eliminating the need for installation, Rackspace can upgrade the monitoring service without involving the customer. This process hi ...

Filed in: Cloud Monitoring

What kind of additional Monitoring is available for my Cloud resources?

It can take a lot of administrative overhead in order to correctly configure and maintain a robust monitoring application. If there is no built-in redundancy for the monitoring application, you could lose all monitoring services if the server hosting you ...

Filed in: Cloud Monitoring

Aren't my Cloud resources already being monitored?

We will only notify you if there is a problem with our infrastructure impacting your Cloud resource, we do not run monitoring checks on your individual Cloud Servers, Cloud Load Balancers, or websites to verify functionality. This leaves a lot of exposur ...

Filed in: Cloud Monitoring

My Cloud Servers have no network connectivity, what's wrong?

Please check the current RackConnect Network Policies in place to ensure that the relevant access rules will permit the required connectivity. For example creating an Internet-to-Cloud rule to permit traffic originating from the Internet to reach your Clo ...

Filed in: RackConnect

How do I submit commands through the Cloud Monitoring API?

As with any commands you will submit to your Cloud resources through the API, you must first authenticate through the API in order for the commands to be correctly processed. In our Cloud Monitoring Developer's Guide , we show the detailed configurat ...

Filed in: Cloud Monitoring

Can I create a Cloud Databases support ticket?

Yes. A Cloud Databases support ticket category is available in the Cloud Control Panel . Cloud Databases Monitoring and Troubleshooting ...

Filed in: Cloud Databases

What Cloud Databases operations are supported at different service levels?

Support coverage information for Infrastructure Service Level and Managed Cloud Service Level is available on the Cloud Databases support matrix page . Cloud Databases Monitoring and Troubleshooting ...

Filed in: Cloud Databases

Where can I find the Cloud SLA?

The Cloud service level agreement (SLA) on the Rackspace website. Cloud Databases Monitoring and Troubleshooting ...

Filed in: Cloud Databases

What version of Linux does Cloud Sites run? What about for Windows?

Cloud Sites removed the ability to host disparate technologies due to changes in our technology options. The hybrid technology option removal allows us to release new changes more quickly. For more information, click here. Cloud Sites Linux Tools Windows ...

Filed in: Cloud Sites

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