RackConnect: All Articles


- Getting Started -

Your Dedicated/Managed Hosting Support Team is your first point of contact for RackConnect Support.  They will help you isolate and resolve issues as needed.Your service experience is our top priority.  Therefore, we...
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For the Rackspace Open Cloud offering, the image list for RackConnect customers with Managed Infrastructure has been simplified. As long as your RackConnect implementation is complete, you can select from any of the base images...
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To create new servers, you can use Standard, Performance 1, or Performance 2 Cloud Server images that are available in the MyRackspace Portal, the Cloud Control Panel, or via the Cloud Servers API. However. to ensure that you are...
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Load balancers distribute workloads across 2 or more servers, network links or other resources. This distribution maximizes throughput, minimizes response time and helps avoid overload. The following information discusses several...
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There are several methods to access your RackConnect Cloud Servers. Following, is an overview of these methods.Direct Access to RackConnect Cloud Servers via Public IP AddressIf the automation feature Provision public IP address...
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One of the main benefits of RackConnect is that you do not have to set software firewall rules (IPTables or Windows Firewall) on individual Cloud Servers—you can modify network connectivity between all servers (Cloud and...
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You can access the RackConnect Management Interface from the MyRackspace Portal.  To view your RackConnect configuration, click Network > RackConnect.On the RackConnect page, you can add a Cloud account to your...
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In order to build a hybrid hosting solution that leverages the security of dedicated servers with the flexibility and service offerings of the Rackspace Cloud, you need to use RackConnect to allow the two types of resources to...
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In order to Implement RackConnect, the following are required:Supported Network Device - The RackConnect automation is compatible with any Cisco ASA firewall (5505 Security+ or better) or F5 Big-IP load balancer.  You need...
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The latest version of RackConnect enables new automation and security features, including:Support for next generation Cloud Servers: Rackspace Cloud Servers powered by OpenStack.  Available as of August 1st, 2012 in the US...
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Note: this article is a high level overview of RackConnect. For more technical information on RackConnect, see What are the Requirements for implementing RackConnect?.RackConnect gives you the freedom to choose the best...
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To understand RackConnect and its configuration, you must understand some key terms.RackConnect Configuration - represents a deployment of the RackConnect solution.  The configuration is comprised of your Edge and Connected...
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When you're creating new Rackspace cloud resources it's important to understand what a region is and how to use regions effectively. What is a Region? A region is a collection of one or more data centers with a low latency,...

Account Services

The Rackspace Cloud Terms of Service refer to standard and non-standard images.  This article provides more detail about those terms.Standard ImagesStandard images are all the base images supplied by Rackspace for your...

API

This article details the recommended RackConnect Operational Limits when building multiple Next Gen Cloud Servers via the Cloud Servers API.  Note: As performance enhancements are made to next gen Cloud Servers and...
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Programmatically querying the RackConnect Automation status of your Cloud Servers can help you determine when a new Cloud Server build has completed the RackConnect Automation process and is fully 'Deployed' with RackConnect....
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The RackConnect API provides a way for you to access certain read-only information about your Cloud Servers and their RackConnect configuration. The RackConnect API is available to all customers who can manage their...
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FAQ

Does RackConnect support cloud servers that are part of a Cloud Network?RackConnect support for Cloud Networks is available as of January 16, 2013.IMPORTANT: Can I attach/detach a Cloud Network on a running RackConnected Cloud...
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What are RackConnect Automation Features?The RackConnect Automation Features are three (3) Automation Features that were not initially available to customers that upgraded from RackConnect 1.0, but that have always been enabled...
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IMPORTANT: This article only applies to RackConnect customers that were upgraded from RackConnect 1.0!  If your RackConnect account was not originally configured with RackConnect 1.0 before being upgraded, then please...
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This document outlines recommendations and cautions based on customer feedback with RackConnect.RecommendationsUse RackConnect Network Policies to make changes to network access for your Cloud ServersWhen you need to open ports...
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Linux IPTables

By default, RackConnect Automation takes complete control of the iptables software firewall on your Linux Cloud Servers, using it to enforce your configured Network Policies for those network connections that do not traverse your...
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Linux Tools

You've built your base server and are about to take an image of it.  If only there were some way to know whether the RackConnect portion of the build process would succeed before you spent the time necessary to create the...
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Load Balancing

To configure RackConnect to allow Cloud Load Balancer traffic to your Cloud Servers, a “Dedicated to Cloud” RackConnect Network Policy will need to be created to allow your Cloud Load Balancer resources to communicate with your...

Managed Operations

Standard images are images supplied by Rackspace and supported for your Rackspace Cloud account's type and service level.  The distinction between standard and non-standard images is described in detail in the Knowledge...

Performance

The following charts provide a detailed comparison of the Network Devices available for use with your RackConnect Configuration. RackConnect and RC are used interchangeably. RackConnect Network Device ComparisonFeaturesASA...
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Server Management

The RackConnect Auto NAT feature is a new feature available to RackConnect 2.0 customers that have Automation Features enabled.  It provides the ability to allocate a set of pre-routed dedicated public IP addresses for use...
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[myrack]:https://my.rackspace.com/ "MyRackspace Customer Portal" If you want to add Rackspace Cloud to your dedicated hosting environment, you can create a new cloud server from the MyRackspace® Portal. 1. Log in to the...
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As our cloud infrastructure continues to grow, Rackspace is implementing two new blocks of IPv4 addresses in our ServiceNet network.  With this new expansion, we will be able to add over 1,000,000 new IP addresses to support...

SSL

Each Cloud Server comes with a single private IP address.  When leveraging RackConnect, if you need direct access to the Cloud Server from the Internet, you can utilize the public IP assigned to your RackConnected Cloud...
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Uncategorized

ObjectiveThis document is meant to be used by RackConnect "power users". Power users typically use the API to build new servers and need to be able to spin up large numbers of servers quickly. For power users, the time it takes...
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IntroductionWith advancements in technology infrastructure, WiFi availability and application performance, the mobile web is faster than ever. In spite of these improvements, mobile devices sometimes hit dead zones...
IntroductionWith the benefits of cloud undeniable, enterprises are moving more aggressively toward growing cloud investments. Many startups and SMBs have had the benefit of beginning their IT journey in the cloud era, making...
RackConnect Compatibility with other Rackspace Cloud offerings: IMPORTANT: These compatibility listings are general guidelines.  Please view the links provided or please contact your Support Team for further details and...
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Windows Tools

You've built your base server and are about to take an image of it.  If only there were some way to know whether the RackConnect portion of the build process would succeed before you spent the time necessary to create the...
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