Set up Rackspace Email with Thunderbird


This article shows you how to set up your Rackspace Email account using your Thunderbird email client.

  1. Open Thunderbird.
  2. In the navigation pane, click Local Folders and under Create a new account, click Email.

  3. When prompted to create a new email address, click the Skip this and use my existing email button at the bottom of the dialog box.
  4. In the Mail Account Setup dialog box, enter the following information in the fields provided:
    • Your name: Enter the name that you want to appear in the From field of messages that you send.
    • Email address: Enter your entire email address (for example, yourName@example.com).
    • Password: Enter the password for the email account that you are setting up.

  5. Click Continue.
  6. When Thunderbird attempts to automatically detect the server settings, click Manual config. You must enter the settings manually.

    The dialog box expands to show new fields.

  7. Enter the following values in the Incoming row:
    • IMAP
    • Server hostname: secure.emailsrvr.com
    • Port: 993
    • SSL: SSL/TLS (This value should autopopulate when you enter the port number.)
    • Authentication: Autodetect
  8. Enter the following values in the Outgoing row:
    • Server hostname: secure.emailsrvr.com
    • Port: 465
    • SSL: SSL/TLS (This value should autopopulate when you enter the port number.)
    • Authentication: Autodetect
  9. Click Re-test.

    The Authentication fields should change to Normal Password and you will see a message in the middle of the screen stating The following setting were found by probing the given server.

  10. Click Done.

    The setup process is done. You should now see your mailbox added in Thunderbird and mail will start populating the Inbox.



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