How do I configure my Email account on my Palm Pre?


NOTE: This documentation refers to a feature that is no longer available for Cloud Sites.  This article is here for the purpose of legacy support only.

 

 

Should I use POP or IMAP? What is the difference?

Setting up your Palm Pre for IMAP Access

To set up the Palm Pre for IMAP, perform the following steps:

  1. Tap the Email icon.
  2. If there are no email accounts, tap the Email tab and select Manual Setup. Proceed to step 3. If there are already email accounts on the Palm Pre, perform the following steps:
    1. Tap the Email tab and select Preferences & Accounts.
    2. Tap the Add An Account button.
    3. Tap the Email tab and select Manual Setup.
  3. Under MAIL TYPE, tap and select IMAP.
  4. Under EMAIL ADDRESS, enter your entire email address (e.g., myname@mydomain.com).
  5. Under INCOMING MAIL SERVER, enter the following information in the spaces provided:
    • Enter server name—Enter the secure server name: secure.emailsrvr.com
    • USERNAME—Enter your entire email address (e.g., myname@mydomain.com).
    • PASSWORD—Enter the password for your email account.
    • PORT #—Enter the secure incoming port: 993
    • ENCRYPTION—Tap and select SSL.
  6. Under OUTGOING MAIL SERVER, enter the following information in the spaces provided:
    • Enter server name—Enter the secure server name: secure.emailsrvr.com
    • Use Authentication—Select ON.
    • USERNAME-(This may auto-populate with the information that you have already entered.) Enter your entire email address (e.g., myname@mydomain.com).
    • PASSWORD-(This may auto-populate with the information that you have already entered.) Enter the password for your email account.
    • PORT #—Enter the secure incoming port: 465
    • ENCRYPTION—Tap and select SSL.
  7. Under ROOT FOLDER, enter Inbox. with the period.
  8. Tap the Sign In button.

Setting up your Palm Pre for POP Access

To set up the Palm Pre for POP, perform the following steps:

 

  1. Tap the Email icon.
  2. If there are no email accounts, tap the Email tab and select Manual Setup. Proceed to step 3. If there are already email accounts on the Palm Pre, perform the following steps:
    1. Tap the Email tab and select Preferences & Accounts.
    2. Tap the Add An Account button.
    3. Tap the Email tab and select Manual Setup.
  3. Under MAIL TYPE, ensure that POP is selected.
  4. Under EMAIL ADDRESS, enter your entire email address (e.g., myname@mydomain.com).
  5. Under INCOMING MAIL SERVER, enter the following information in the spaces provided:
    • Enter server name—Enter the secure server name: secure.emailsrvr.com
    • USERNAME—Enter your entire email address (e.g., myname@mydomain.com).
    • PASSWORD—Enter the password for your email account.
    • PORT #—Enter the secure incoming port: 995
    • ENCRYPTION—Tap and select SSL.
  6. Under OUTGOING MAIL SERVER, enter the following information in the spaces provided:
    • Enter server name—Enter the secure server name: secure.emailsrvr.com
    • Use Authentication—Select ON.
    • USERNAME-(This may auto-populate with the information that you have already entered.) Enter your entire email address (e.g., myname@mydomain.com).
    • PASSWORD-(This may auto-populate with the information that you have already entered.) Enter the password for your email account.
    • PORT #—Enter the secure incoming port: 465
    • ENCRYPTION—Tap and select SSL.
  7. Tap the Sign In button.


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