Adding Rackspace Email Mailboxes


The following article below will show you how how to add a single Rackspace Email mailbox or multiple mailboxes using a .CSV file. Let's take a look at the following steps to get you going:
 
  1. First thing you'll want to do is login to the control panel at "cp.rackspace.com" and in the Email Accounts section, select the Add / Edit Mailbox link for Microsft Exchange.

  1. If you have multiple domains, select the appropriate domain name; otherwise select the Add Mailbox button.
  1. Next, enter the following information in the fields provided:

  • User Name - This will be the email address: E.g. myname@mydomain.com.
  • Password - Enter in a password for the email account. Password must be at least 6 characters long, cannot contain a numeric sequence longer than 3 characters, cannot contain the domain name, and cannot contain the user name.
  • Confirm - Retype the password you entered in the Password box.
  • First and Last Name - Enter first and last name information for the mailbox owner in the spaces provided. This is optional.
  • Display Name - Enter in the name that should be associated with the mailbox. This name will be displayed when the user sends email. This is optional.
  1. Select the Save button and the mailbox will appear in the list. To manage additional features for the mailbox, such as Forwarding / Auto-Reply, Aliases, and/or Settings, click the mailbox name and then click the corresponding tab.

 

Adding Multiple Mailboxes:
 
To add multiple mailboxes at once; please see the following instructions below:
 
  1. First thing you'll want to do is login to the control panel at "cp.rackspace.com" and in the Email Accounts section, select the Add / Edit Mailbox link for either Rackspace Email or Microsft Exchange.
  1. If you have multiple domains, select the appropriate domain name; otherwise select the Multiple Add Mailbox button.
  1. Next, you'll create a CSV or Excel file, containing the information detailed in the Data Format section. 
 
 
Note: Passwords must contain at least 8 characters, including at least 3 of the following: English uppercase characters; English lowercase characters; numerals (0-9); and non-alphabetic characters (such as !, #, $, %).
 
  1. In the Import File section, click the Browse button and locate and select your CSV or Excel file you created.
  1. Click the Open button and then the Import button. Mailbox information will be imported and the mailboxes will be created. Any errors that occur will be detailed in the import 


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