Melissa Gray is Rackspace's Senior Director of Sustainability. She is responsible for defining and guiding the company's sustainability strategy and activities around the globe. She joined Rackspace in October of 2009. Her prior roles include the development of operational support systems and Chief of Staff to the CEO developing Rackspace's multi-year strategic plan. Gray brings over 15 years of business strategy and operations experience to Rackspace. She has worked for a Fortune 10 company, transforming complex legacy businesses through innovation. She holds three U.S. and EU Software Patents. Melissa received her B.A. from Western Michigan University.