Jacques Greyling joined Rackspace Hosting as a Linux tech in the United Kingdom over a decade ago. He worked his way up through the company and has held many successful positions including Linux Team Lead, Head of Customer Care, Director of Operations, UK and Managing Director, UK. In 2007, after experiencing several data center problems, Rackspace knew it needed someone with the discipline to make tough decisions about data center operations and management. They also needed someone who deeply understood and cared about the company and preserving its unique culture. Consequently, in 2009, Greyling moved from the UK to Dallas, Texas where he spent the next seven months. He sometimes stayed at the office for 72-hour shifts that included everything from doing incident maintenance to giving tours. In April of 2010, Rackspace's COO, Mark Roenigk, asked Jacques to lead the company's Global Data Center Infrastructure team. From an entry-level tech position to a data center executive leader, Jacques has truly climbed a ladder of hard work and dedication at Rackspace. In his leadership role, he finds the greatest reward in "putting people you would never expect in certain positions and helping them succeed. Taking people that you see have potential and putting them where they can be challenged." Prior to Rackspace, Greyling worked at Nissan and Datacentrix respectively. He attended the University of Pretoria in South Africa, where he earned his degree in Engineering. In his free time, he enjoys gardening, home improvement projects and spending time with his family. Jacques Greyling resides in San Antonio with his wife of 12 years, Annalize and his four-year old son, Xander.