Critical Application Services advanced service level agreement provides a 100% production platform uptime guarantee and a 2x service level credit for businesses that demand the highest level of performance and uptime on critical applications and websites.

Proactively manage performance and utilization

Rackspace Critical Application Services is a turnkey solution that employs a unique combination of web scale engineers, deep-level performance monitoring and on-going guidance to optimize platform performance through the application and infrastructure environment.

Critical Application Services allows organizations to focus on running their business while off-loading the IT intensive tasks of application setup, configuration and monitoring to Rackspace, the leaders in open cloud computing.

Take advantage of a team of web scale engineers

Rackspace Web Scale Engineers have years of application layer and infrastructure management experience servicing multiple customer environments. They look deeper than just individual components within your infrastructure to provide a holistic view to ensure transactions are processed efficiently through your entire environment.

Access to our web scale engineers through Critical Application Services is much more cost-efficient than hiring, onboarding, and building your own team of tech gurus. As technology changes daily, we'll keep your systems up-to-date, while you focus on your business.