Netcraft just voted Rackspace the most reliable web hosting company in the industry (in September). As many of you already know, Rackspace is our primary hosting company for our email hosting and related services. We currently have hundreds of servers hosted with them and are adding close to a dozen more every month.
We didn’t need a Netcraft report to know that Rackspace is as good as it gets. From their Fanatical Support to their Zero Downtime Network, Rackspace has been the best partner we could ever ask for—three years running now.
We’ve been around the block with web hosting companies and while Rackspace isn’t the cheapest company out there, we feel that the investment we make in them is well worth it. They bring an enormous amount of value to our team—and of course, to our customers and resellers.
If you’re ever considering a web hosting company and want to talk about Rackspace, get in touch with me. I’m happy to talk about them and I’ll give it to you straight.
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Rackspace is the Most Reliable Web Host
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How come you don’t purchase and colocate your servers in Virginia? There’s tons of high qualify datacenters in VA and you would have pretty quick access to all servers if you need to do anything to them.
Thanks for the service!
Rackspace is pretty good, but they overcharge way too much for what you get. They can get away with this because of their reputation, but there are other providers that can provide the same level of service for less.
But it seems to be working – I’ve had no problems with my Webmail.us account since February, and I’ll be renewing it again come time
Rob,
We don’t want to colocate. We are not a fan of that model – maybe one day, but we’d try to negotiate with Rackspace, first. They bring a lot of value to the table over and above what any colo facilities do.
Also, you pretty much answered your own question.
We evaulated Rackspace (and moved our sites there) after we moved to Webmail (from Exchange). We are trying to take off hats, such as e-mail management. Rackspace is certainly expensive for a few static sites, but you have to weigh the importance of availability and proactive support and uptime. NO vendor is ever perfect so you have to find the right relationship for when things go wrong.
I think Rackspace undercharge. The scope of the support they provide is huge, they keep our servers online ALL the time. We dont have to employ 10 guys to watch our servers 24/7, instead we pay rackspace and they do it for us
Rackspace charges way too much for all of its services and support. By the time you setup your server your paying $1500+ for a unmanaged server where as places like Server Intellect you get full managed server and support services for 1/3 of the cost. Price per pound Server Intellect rivals Rackspace in support and price.