Rackspace Email & Apps Blog

Neptune for @Webmail.us Email Users

We will be releasing Neptune (faster webmail, calendar, tasks) to all @Webmail.us users early tomorrow morning.
This new version of webmail fully supports Internet Explorer 6.0, Netscape 8.0, Mozilla Firefox 1.0.7, and Safari 1.3.1 for the Mac OS X.
Please note: we will not be supporting previous versions of these browsers. However, we will allow users with older browsers to access the legacy webmail interface for the next 12 months.
Some Internet Explorer users will need to enable ActiveX manually by doing the following:
1. In Internet Explorer, select Tools, then Internet Options
2. Click the Security tab
3. Click the Internet (Globe) icon
4. Click the Default Level button. This will set your security level to Medium and will enable ActiveX.
5. To manually turn on ActiveX, without affecting other settings, click the Custom Level button. Click the Enable button for the “Run ActiveX controls and plug-ins

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4 Responses to “Neptune for @Webmail.us Email Users”

  1. Brent Hunt says:

    My browser is Mozilla 1.7.11. Will I continue to receive my emails with Nepturn as I now do?

  2. Pat says:

    Hi Brent. Yes, we support the browswers listed above and all releases after those versions.

  3. Anonymous says:

    My chesley@webmail.us changed to Neptune, but chesley@webmail.us did not. Is there a reason?

  4. Pat says:

    Hmmm… what is the difference between the two accounts?

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