Rackspace Email & Apps Blog

Finding Folders in Webmail Lite

One thing we love is when users give us feedback. Webmail Lite is the first application we.ve
released with the ability for users to directly send us feedback, and so far
it.s going great. About a week ago I
received some feedback from someone we.ll call Bob. Bob was accessing his ISP.s email account
through IMAP, and wanted to know how he could manage his folders through
Webmail Lite.

When I first got the email, I wasn.t even sure how to answer
his question because we have changed the appearance and wording for the left
side of webmail so many times. Unfortunately, amidst all of these changes, we forgot to keep a link in
Webmail Lite to manage folders. The
functionality and page are still there, but no one knows it; so I am here to
offer some advice (a sort of hack) to those looking to manage their IMAP
folders through Webmail Lite.

If you look in the address bar of your browser, you should
notice at the end it says ./src/webmail.php.. If you want to manage your folders, simply change .webmail.php. to
.folders.php. (without the quotes.) That.s it. Once you.re done you
can simply press the back button and you will be taken back to webmail.

Since we use webmail so much and know exactly how everything
works, sometimes we miss the small things. So if any of you have any quirks you.ve discovered or little things
you.d like to see changed, do not hesitate to let us know. You can comment here or follow any feedback
links you see in our products, we see it all.

And don.t worry, we are working to get the link back in
there somewhere, one day ;) .

-Mike Bulman

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Important information: POP, IMAP, SMTP, and Webmail Settings

It has been exciting and gratifying to see us move to the last stages of our infrastructure upgrade.  By and large, it has proceeded very smoothly considering the vast amount of work that has been undertaken.

I have been sending emails to the alert addresses entered by email administrators in the control panel, but a few customers have left that field empty or it has an old address, so that information hasn’t made it to everyone.

We are now migrating private label webmail sites over to the new system.  It is critical that all email client programs and customized DNS records have the correct information in order for your service to continue uninterrupted.

POP Setting: pop.emailsrvr.com

IMAP Setting: imap.emailsrvr.com

SMTP Setting: smtp.emailsrvr.com

Secure Settings: secure.emailsrvr.com (for POP, IMAP, & SMTP)

Please note

The new system has the latest-and-greatest design and ability to load balance and hot-failover private label webmail sites.  However, the new system requires that the private label site *not* have the same hostname as your POP, IMAP, and SMTP settings (i.e. "mail.yourdomain.com" can no longer be the hostname for webmail + POP + SMTP).

Also, the hostname mail.emailsrvr.com will continue to work for POP, IMAP, and SMTP so clients and CNAME records configured in this way are just fine.

And if you need a quick way to update your email configuration on a Windows PC, try the email auto-configuration tool mentioned in an earlier blog post: http://www.webmail.us/downloads/Emailconfig.exe

-Kirk

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