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Support: 1-888-850-3994
1-866-201-7852

Contact International Support

You can call from outside the United States for free from these countries.

  • Argentina / 0800-666-3175
  • Brazil / 0-800-892-3931
  • Chile / 1230-020-9016
  • Colombia / 01800-913-1498
  • Mexico / 01-800-099-0216
  • Peru / 0800-55584
  • United States / 1-800-961-4454
  • Venezuela / 0-800-100-4663
  • Rest of Latin America 1-210-312-2329
Additional charges may be incurred if calling within other Latin America countries.

Email virus protection

About 2% of all incoming emails contain viruses—and our systems block more than 100,000 virus-infected emails every day. During new virus outbreaks, our systems can block over 1 million messages per day.

Rackspace Email includes multi-stage, server-level virus detection. Our virus scanning system can handle spikes for long periods of time, processing every email without causing delays. You get virus protection at no additional cost with all Rackspace Email accounts.

Email anti-virus process

Our anti-virus system scans all inbound and outbound emails using a 4-stage process:

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Stage 1: Restricted Attachments
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Stage 2: Normalization
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Stage 3: Decompression
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Stage 4: Virus Scan

Get robust anti-virus protection free with Rackspace Email.

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