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Sales: 1-866-201-7852

Contact International Sales

You can call us outside of the United States toll free with these easy steps.

Step 1: Dial access number


  • Argentina

0-800-555-4288

  • Brazil

0-800-888-8288 (cell)
0-800-890-8288 (landline)

  • Colombia

01-800-911-0011

  • Mexico

01-800-288-2872

Step 2: Dial 855-256-4155

Support: 1-888-850-3994

We’re here to help!

Support chat is available within your control panel. Please select your control panel and log in.

Migration Services

Your move to Rackspace is pain-free with our migration options. Select our Self-Service option and use the easy MigrationWiz Tool to move your email data. Or choose an Assisted Migration and let our on-boarding team assist you through the process. Either way, our team of migration experts backs you every step of the way.

Benefits of Migrations Services

Self-Service Migrations

$5 per mailbox

With the MigrationWiz Tool, you can look forward to a smooth transition with no loss of important messages. Start your migration with a few clicks in the Control Panel. If you need help, you can count on dedicated migration experts to help you along the way.

MigrationWiz Tool:

  • Works for email migrations to Rackspace Email and Microsoft Exchange
  • Can be initiated from the Control Panel and supervised from the MigrationWiz Portal
  • Moves email and folders for Rackspace Email (does not include calendar, tasks, contacts, or notes)
  • Displays progress during the migration

Self-Service Migrations Are Ideal for:

  • Companies with too many employees to efficiently undertake a manual migration
  • Admins uncomfortable with the manual migration process
  • Customers wanting to maintain maximum control over their migration
  • Resellers needing the ability to perform migrations for their customers
  • Customers who need to move their email and folder structure only

How It Works:

  • Log into the Control Panel
  • Sign up for the MigrationWiz tool and use your email to receive access
  • Set up your migration and associated mailboxes
  • Test your configuration and verify migration
  • Review migration summary report after migration is complete

Supported Migrations

$10 per mailbox

Our Migrations Team has performed thousands of successful migrations. Supported migrations are monitored from start to finish by a migrations expert. With this option, you can populate your new Rackspace mailboxes with minimal effort and no worries about losing important messages.

Supported Migrations:

  • Include expert monitoring, support, and error reporting
  • Are priced based on your current email environment
  • Offer split domain routing to stagger mailbox migration over a specified period
  • Can be scheduled within 2 business days of a successful test

Supported Migrations Are Ideal for:

  • Companies looking to populate new mailboxes without draining internal resources
  • IT departments looking to offload the burden of migrating email data
  • Organizations needing to move a massive amount of data quickly and reliably
  • Customers who want the security of email experts migrating sensitive mail data

How It Works:

  • Contact the Migrations Team to discuss needs
  • View and approve estimate and migration plan/dates
  • Test out your mailboxes post-migration

Please Note:

  • All data migrations require a test migration to ensure a successful connection can be made to the external mail server. There is no fee for the test migration.
  • Multiple domains can be combined if they are migrated from the same external mail server. Migrations from multiple mail servers are each treated as independent migrations.
  • Expedited migrations are possible to resolve email emergencies provided there is proper access to the current remote mail system. Additional fees may apply. Contact a sales representative to discuss your specific needs and get a quote.


Ready to Get Started?

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