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Even better together: Oracle and Rackspace

Oracle is #1 in retail. Rackspace is #1 in retail hosting. And, together, Rackspace Oracle Retail hosting solutions can help you get the most out of your Oracle Retail applications.



Create a connected experience

We'll take care of your day-to-day infrastructure administration and monitoring—so you can focus on using Oracle Retail to create a connected experience.



Gain actionable insights

With end-to-end application monitoring, you'll have the information you need to make smarter decisions in planning, pricing, forecasting, merchandising, and marketing.



Optimize your environment

Our Web Scale Engineers can work with you to optimize your environment, so your retail applications can perform at their best.

Solutions for Oracle Commerce

Through Rackspace Critical Application Services, our Web Scale Engineers can provide the support you need for Oracle ATG Web Commerce, Oracle Endeca, and Oracle Database. Our WSEs have extensive Oracle Commerce application layer and infrastructure management experience. They look deeper than the individual components within your infrastructure—to provide a holistic view to ensure transactions are processed efficiently through your entire environment. Learn more.

  • Custom installations and configurations
  • Deployments, troubleshooting, administration, patching
  • Deep-level performance monitoring
  • Ongoing guidance to optimize platform performance
  • Advanced Service Level Agreement
  • 100% Production Platform Uptime Guarantee
  • 2x Service Level Credit
  • 5-Minute notification time for monitoring alerts

Common reference architectures for Oracle

  • Basic
  • Intermediate
  • Advanced
  • Disaster Recover

Configuration notes:

  • Ideal for sites with up to approximately 320 page views/sec
  • Dual web and database servers segmented behind physical firewall
  • Web tier containing product catalog logic built on dedicated servers
  • Customer credit card information stored in third-party payment gateway

Included services:

  • Critical Application Services with support for Oracle Commerce. Let Rackspace manage your hosting infrastructure and Oracle Commerce application.
  • Work with our Advisory Services team to plan your seamless journey to the cloud.

Recommended licenses
(to be purchased by customer)

  • ATG Staging Commerce - 6 licenses
  • ATG Prod Commerce - 16 licenses
  • ATG Staging Search - 6 licenses
  • ATG Prod Search - 12 licenses

Configuration notes:

  • Ideal for sites with up to approximately 720 page views/sec
  • Dual web and database servers segmented behind physical firewall
  • Web tier containing product catalog logic built on dedicated servers
  • Customer credit card information stored in third-party payment gateway

Included services:

  • Critical Application Services with support for Oracle Commerce. Let Rackspace manage your hosting infrastructure and Oracle Commerce application.
  • Work with our Advisory Services team to plan your seamless journey to the cloud.

Recommended licenses
(to be purchased by customer)

  • ATG Staging Commerce - 12 licenses
  • ATG Prod Commerce - 36 licenses
  • ATG Staging Search - 12 licenses
  • ATG Prod Search - 12 licenses

Configuration notes:

  • Ideal for sites with up to approximately 1,200 page views/sec
  • Dual web and database servers segmented behind physical firewall
  • Web tier containing product catalog logic built on dedicated servers
  • Customer credit card information stored in dedicated servers
  • Transactional data stored in dedicated servers for security

Included services:

  • Critical Application Services with support for Oracle Commerce. Let Rackspace manage your hosting infrastructure and Oracle Commerce application.
  • Work with our Advisory Services team to plan your seamless journey to the cloud.

Recommended licenses
(to be purchased by customer)

  • ATG Staging Commerce - 24 licenses
  • ATG Prod Commerce - 72 licenses
  • ATG Staging Search - 24 licenses
  • ATG Prod Search - 24 licenses

Configuration notes:

  • 3-tier, self-contained, PCI-capable architecture
  • High availability (HA) in the production environment at the source site
  • Cost-effective, pared-down target site also suitable for dev/staging/QA
  • Transactional data stored on Rackspace dedicated servers
  • Web tier containing product catalog logic built on dedicated servers
  • Customer credit card information stored in dedicated servers

Put our experts to work for you

Contact Us

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