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We’re the world's #1 Magento hosting provider

When Magento first entered the ecommerce application market back in 2008, we knew they offered something special. That’s why we partnered to design a hosting environment that gets the most from their platform.

Since then, we’ve helped a lot of small startups use Magento to become large, successful retailers—and we’ve helped large retailers expand their online revenue, too. Now that adoption has exploded, we’re still Magento’s close partner—collaborating to define best practices, build an optimal hosting platform, and provide even deeper expertise.

Today, we host more Magento sites than any other hosting provider. And we’re proud to work with a variety of Magento System Integrators to provide end-to-end support for an exceptional customer experience.

Magento Platnium Hosting Partner

Magento expertise

After supporting more than 1,000 Magento customers globally (from small startups to Fortune 500 companies), we know Magento. Not just hosting, but at the application level, too.

Community involvement

We actively engage with the Magento community to better understand our customers’ needs. As an open-source company, we also contribute to evolving the Magento platform.

Strategic alliances

Our partnerships within the Magento Enterprise ecosystem make us a one-stop shop for your hosting needs—whether you’re replatforming or planning for future growth.


Backed by Fanatical Support®. Our team of ecommerce specialists is available 24x7x365 to support your Magento solution. They’ll help you architect an environment that’s customized specifically for your needs, and they’ll help you manage it, too. If you have questions about optimizing your workload for better performance with Magento, just ask—we’re happy to help.

Common reference architectures for Magento


  • Basic
  • Intermediate
  • Advanced
  • Premier

Configuration notes:

  • Ideal for 0-100 concurrent visitors (fewer than 6 Admin users, fewer than 150,000 products)
    Calculate concurrent visitors
  • Pure cloud configuration (web server and database reside in the cloud)
  • Cloud network segmentation between web and database servers
  • Ability to add web and database servers for scalability
  • Customer credit card information stored in third-party payment gateway

Service recommendations:

  • Infrastructure Service Level included with your cloud account
  • Add a managed cloud service level, and we'll help architect, build, and deploy your cloud (Magento support not included)

Configuration notes:

  • Ideal for sites with 100-200 concurrent visitors (fewer than 6 Admin users, fewer than 150,000 products)
    Calculate concurrent visitors
  • Pure dedicated configuration
  • Single web and database server segmented behind physical firewall
  • Customer credit card information stored in third-party payment gateway
  • We manage your infrastructure, saving you time

Configuration notes:

  • Ideal for sites with 200-500 concurrent visitors (fewer than 6 Admin users, fewer than 150,000 products)
    Calculate concurrent visitors
  • Hybrid (cloud + dedicated) configuration
  • Dual web and database servers segmented behind physical firewall
  • Web tier containing product catalog logic built on dedicated servers — can burst into Cloud Servers during high demand with Magento Peak Demand Licenses
  • Customer credit card information stored in third-party payment gateway

Service recommendations:

  • Infrastructure Service Level included with your cloud account
  • Add a managed cloud service level, and we'll help architect, build, and deploy your cloud (Magento support not included)
  • Work with our Advisory Services team to plan your seamless journey to the cloud

Configuration notes:

  • Ideal for sites with 500+ concurrent visitors (fewer than 6 Admin users, fewer than 150,000 products)
    Calculate concurrent visitors
  • Hybrid (cloud + dedicated) configuration
  • Customer credit card information stored in dedicated servers
  • Cloud Servers provide scalability
  • Transactional data stored in dedicated servers for security
  • For multi-master replication in an active/passive setup, 2 billable DBA hours are required

Service recommendations:

  • Infrastructure Service Level included with your cloud account
  • Add a managed cloud service level, and we'll help architect, build, and deploy your cloud (Magento support not included)
  • Select Critical Application Services for a super-aggressive SLA with a 100% production platform uptime guarantee and a 2x service level credit
  • Work with our Advisory Services team to plan your seamless journey to the cloud

Take a closer look at ecommerce reference architectures in our whitepaper, "Building Secure, Scalable and Highly Available Magento Stores, Powered by Rackspace Solutions."

Download PDF

“Every second costs money, so maximizing uptime was one of our biggest requirements in doing diligence with hosting providers. Rackspace was rated the top. Not only would I recommend Rackspace to hyper-growth companies within the multi-channel retail space, but to larger industries that have small to large volumes. Rackspace has very specific teams that are able to help you grow.”

– Ryan Bonifacino, Vice President of Digital Strategy, Alex and Ani

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