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eGroup

eDevelopment Ltd provides the sales platform for its customers who form one of the fastest growing direct insurance businesses in the UK, with over 1 million quotes a year and 275,000 policy holders to date.

eDevelopment Ltd provides the sales platform for its customers who form one of the fastest growing direct insurance businesses in the UK with over 1 million quotes a year and 275,000 policy holders to date.

Their customers insure cars, homes, vans and bikes on behalf of a panel of underwriters. The company also offers a wide range of commercial insurance products including eTradesman, eBusinessCar, eGoodsInTransit, eOffice, eShop and eSurgery.

Flexible insurance managed online
The eDevelopment system sells totally flexible insurance policies for customers to manage online. Each insurance can be tailored to suit individual needs and may also be purchased as short-term (from 1 day to 28 days) and Pay-As-You-Go (PAYG) monthly policies. The site allows customers to carry out any mid-term adjustments that would have previously been handled by brokers.

Direct access
Providing direct access to its customers requires a very stable web platform, which is available 24 hours a day, 365 days a year, which is why eDevelopment have chosen Rackspace® Hosting as its hosting partner for all its online business.

Rapid request handling
John Geuley is Operations Manager at eDevelopment Ltd, "We run all our business online, so it is absolutely critical that we have a stable, secure web presence, which is offering optimal performance, 24-hours a day. The key factor for any successful aggregation business is the ability to communicate rapidly and handle client requests at high speed in real time, which is why we need the 100% network uptime guarantee and the 24-hour support provided by Rackspace."

Innovative technical solution
John went on to say, "We have designed our sites for maximum performance, ensuring that our clients are able to achieve their insurance quotes and to manage their online accounts quickly, easily and efficiently. Not only has Rackspace provided the infrastructure for secure and stable web hosting, it has also offered a great deal of technical assistance in ensuring that we have the most appropriate server configuration to meet the needs. Recently the Rackspace support team assisted us by providing an innovative technical solution. By suggesting that we virtualise older servers to make them easier to manage, we were able to avoid the additional costs of setting up and reconfiguring new replacement servers, as the configuration work was already done. This timely technical tip saved us a great deal of time and money. It is support like this that makes the difference."

Excellent relationship
Zoe White is the Operations Director at eDevelopment Ltd., "We have a very good relationship with Rackspace, with very clear channels of communication and excellent support. Every member of their team, from sales through to support, understands our business and the highly critical nature of maintaining a 100% network uptime for an online business. We also build and operate a white label core product on behalf of many large customers who brand it to fit their own corporate identity. This has to be totally reliable and offer 100% uptime to gain acceptance and trust of their customer base. The relationship we have with Rackspace is perfect for all our business and I would totally recommend them as reliable, long-term hosting partners.

Insurance you can manage online
If you are looking to insure a car, a van, a business or even private and commercial property, then a visit to the website www.egroupltd.co.uk will be very worthwhile. Or contact the company by email at enquiries@ecarinsurance.co.uk.

For useful information about Rackspace hosting solutions for financial, ecommerce and online business please visit the website at www.rackspace.co.uk, or call the sales team for FREE advice on the latest business hosting trends and technologies on 0800 988 0100.