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Best Practice

Best Practice is a financial advice network free from the direct influence of any financial corporation. Its exclusive members represent some of the best totally independent financial advisors in the UK, who, in turn, offer the highest standard of service to clients throughout the country. The company provides each member with a bespoke platform, compliance and IT solutions for chartered financial planners and wealth managers. Best Practice was awarded Network of the Year in the 2011 Money Marketing Awards.

Best Practice is a financial advice network free from the direct influence of any financial corporation. Its exclusive members represent some of the best totally independent financial advisors in the UK, who, in turn, offer the highest standard of service to clients throughout the country. The company provides each member with a bespoke platform, compliance and IT solutions for chartered financial planners and wealth managers. Best Practice was awarded Network of the Year in the 2011 Money Marketing Awards.

Virtual Office for IFAs
Best practice offers a complete back office system to its independent IFA membership. It enables them to use a highly professional, state-of-the-art system running the very latest technology and software. Membership of Best Practice offers the IFAs unlimited websites, a paperless office, and real-time valuations for client portfolios with a secure log-in. In addition it provides remuneration modelling and individually branded newsletters. Every system is a regulation compliant virtual office, professionally designed to meet the exacting needs of individual members and is available 24-hours a day, 7 days a week. Technology has a very important role to play for any firm, but in order to grow and remain successful in the future, they require a strong commitment to provide and maintain a robust technology infrastructure.

Technical hosting advice
Andy Siantonas is IT Director at Creative Technologies, the Best Practice system builders. "We set up the original system on a single dedicated server, but about two and half years ago we found that we needed to expand the solution and decided to look at the options available to us. Our existing hosting provider was unable to give us any advice on the best development route for our business. They simply suggested more of the same. We felt that we needed some in-depth technical advice to ensure we designed and configured our system to cope with all our future site expansion needs. We had heard of Rackspace® Hosting by word of mouth as well as having seen some adverts in the speciality technical press. As a result we contacted the company and spent almost a month talking in considerable detail about the various configurations and hosting options open to us. We needed guaranteed systems and network reliability, as well as rapid, high quality technical support."

Help with future hosting solution
Andy went on to say, "The Rackspace sales team were incredibly helpful, and with them working alongside us we were able to develop the most cost effective, future-proof hosting solution for our members. The final configuration is excellent. We now have a cloud hosting package that provides us with a secure instant staging environment for test and development as well as hosting our corporate site and linking to our back office servers. Our production system still runs on dedicated servers, but RackConnect offers us more opportunities for scalability in the future and the capacity to rapidly respond to higher demand. The technical support team helped us iron out a few initial details with RackConnect and I have been very satisfied with their reaction times for our support calls. It is so important that we can sort out any technical query as quickly as possible, as many individuals can be affected by issues on the servers."

Support is the key
Andy summarised, “I would recommend Rackspace Hosting for their excellent support and complete willingness to go beyond that which is a contractual requirement.”

If you are an independent IFA looking for a recognised and accredited base from which to operate within a highly professional framework then a visit to Best Practice may well open the door to a new financial future.

If you are looking to invest in a cost-effective hosting solution that can help with future expansion, as well as catering for the variations in demand, then a visit to www.rackspace.co.uk will answer a lot of questions. Alternatively call us for a FREE chat about the infinite possibilities on 0800 988 0100