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Support: 1-877-934-0407
1-877-934-0409

Contact International Support

You can call from outside the United States for free from these countries.

  • Argentina / 0800-666-3175
  • Brazil / 0-800-892-3931
  • Chile / 1230-020-9016
  • Colombia / 01800-913-1498
  • Mexico / 01-800-099-0216
  • Peru / 0800-55584
  • United States / 1-800-961-4454
  • Venezuela / 0-800-100-4663
  • Rest of Latin America 1-210-312-2329
Additional charges may be incurred if calling within other Latin America countries.

Common reference architectures

You can use Cloud Networks to build your database-driven website or application, or to set up a site-to-site VPN. Plus, we can help you architect your infrastructure—learn more about our cloud service levels.

  • Database-driven website or application
  • Site-to-site VPN
Database-driven website or application
Configuration notes
  • Cloud Networks connects your website or app to your database, both of which run on Cloud Servers
  • The Cloud Servers hosting your databases use shared IPs and a redundant, active/passive configuration
  • If one database server goes down, the other takes over the shared IP using gratuitous ARP (on the data plane) with no need for an API call
  • Cloud Load Balancers communicate with the Cloud Servers hosting your website or app over the Rackspace internal network (ServiceNet)
  • Infrastructure Service Level with 24x7x365 Fanatical Support® included with your cloud account
  • Add a Managed Cloud Service Level to let us help architect, build, and deploy your cloud
Site-to-site VPN
Configuration notes
  • Help establish a secure, site-to-site virtual private network (VPN) connection between your data center and your Rackspace-hosted infrastructure
  • Extend your infrastructure to the cloud to take advantage of scalable compute
  • Connect to Cloud Networks from your data center via the Brocade Vyatta® vRouter using a L2TP/IPsec VPN
  • Optional internal network (ServiceNet) connection for accessing services like Cloud Backup
  • Infrastructure Service Level with 24x7x365 Fanatical Support® included with your cloud account
  • Add a Managed Cloud Service Level to let us help architect, build, and deploy your cloud

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