|Cloud Monitoring||Cloud Monitoring
with a managed cloud account
|Chat, phone, and ticket support available 24x7x365|
|Access to the Rackspace Open Cloud Community|
|Authentication troubleshooting and verification|
|Initial troubleshooting where we help review your API requests and response details|
|Basic guidance for steps needed to set up and manage Cloud Monitoring via Control Panel|
|Verification of Cloud Monitoring infrastructure availability|
|Provide users with documentation where/when available|
|Up to 8 checks free of charge|
|Up to 3 monitoring zones free of charge|
|Basic guidance on different alarm conditions to alert on|
|Assistance with provisioning monitors|
|Basic assistance troubleshooting check failures|
|Guidance for monitoring installed services|
|Racker responds to a monitoring alert|
Direct, immediate access to your team 24x7x365. Yes, that means no frustrating automated menus when you call.
From deep strategic planning to reacting to an emergency at 3 a.m., Rackers are ready to help.
When you call Rackspace, you don't have to fight to speak to someone who can solve your problem.
We don't shy away from hard conversations. If we make a mistake, we'll admit it and fix it.
Create a Rackspace Cloud account to get pay-as-you-go access to cloud products. Sign Up Now