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You Manage Your Business. We'll Manage your Cloud.

Rackspace® Cloud Servers™ with a managed service level extends our world-class managed services from our Managed Hosting offering to the Rackspace Cloud. This offer provides an additional level of support on Cloud Servers, which includes monitoring, operating system and application infrastructure layer support, and technical guidance.

  • Monitoring
    Choose up to four ping, port, or URL content monitors. Configure custom ports or additional IPs for monitoring. Alerts will be sent to your dedicated, 24x7x365 support team, who will take first responder action.

  • OS/Application Support
    Key operating systems and applications offered with 24x7x365 support (includes updates and patches). List of OS/Apps Supported

  • Cloud Specialists
    We have full insight into your environment, and can help you plan for future growth and maximize your current cloud environment. You still have full admin access and control of your server.


Learn More
Listen to What Customers Say About Managed Service
VIDEO 1
Listen to What
Customers Say About
Managed Service
VIDEO 2
Hear from Rackspace
Leaders on Managed
Cloud



What is Supported/Included? Cloud Servers Cloud Servers with a
Managed Service Level
24x7x365 Chat/Phone/Ticket Support yes yes
Control Panel yes yes
Virtualization Layer yes yes
Server Provisioning On-demand yes yes
100% Network Uptime Guarantee yes yes
Data Center (100% HVAC/Power Uptime Guarantee) yes yes
Migrations (3-Hour Migrations for Server Host Degradation) yes yes
Standard Image Backups (Freq/Retention: 1 daily/1 day or weekly/1 week) yes  
Expanded Backups (Freq/Retention: 1 daily/14 days or weekly/1 week)   yes
Server OS & Apps Infrastructure Support (Includes Updates/Patches)   yes
24x7x365 Monitoring Response & Resolution (URL Content, Port, Ping)   yes
Technical Guidance   yes
Account Team   yes
Pricing
Pricing



Managed Service Level on Cloud Servers

Rackspace leaders introduce Cloud Servers with a managed service level and explain how Cloud Hosting can benefit your business. Watch Replay

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