Listen to What
Customers Say About
Managed Service
Sales: 1-877-934-0409
Support: 1-877-934-0407
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You Manage Your Business. We'll Manage your Cloud.
Rackspace® Cloud Servers™ with a managed service level extends our world-class managed services
from our Managed Hosting offering to the Rackspace Cloud. This offer provides an additional level of support
on Cloud Servers, which includes monitoring, operating system and application infrastructure layer support,
and technical guidance.
-
Monitoring
Choose up to four ping, port, or URL content monitors. Configure custom ports or additional IPs for monitoring. Alerts will be sent to your dedicated, 24x7x365 support team, who will take first responder action. -
OS/Application Support
Key operating systems and applications offered with 24x7x365 support (includes updates and patches). List of OS/Apps Supported -
Cloud Specialists
We have full insight into your environment, and can help you plan for future growth and maximize your current cloud environment. You still have full admin access and control of your server.
Listen to What Customers Say About Managed Service
VIDEO 1
VIDEO 2
Hear from Rackspace
Leaders on Managed
Cloud
Leaders on Managed
Cloud
| What is Supported/Included? | Cloud Servers | Cloud Servers with a Managed Service Level |
| 24x7x365 Chat/Phone/Ticket Support |  |
|
| Control Panel | |
|
| Virtualization Layer | |
|
| Server Provisioning On-demand | |
|
| 100% Network Uptime Guarantee | |
|
| Data Center (100% HVAC/Power Uptime Guarantee) | |
|
| Migrations (3-Hour Migrations for Server Host Degradation) | |
|
| Standard Image Backups (Freq/Retention: 1 daily/1 day or weekly/1 week) | |
|
| Expanded Backups (Freq/Retention: 1 daily/14 days or weekly/1 week) | |
|
| Server OS & Apps Infrastructure Support (Includes Updates/Patches) | |
|
| 24x7x365 Monitoring Response & Resolution (URL Content, Port, Ping) | |
|
| Technical Guidance | |
|
| Account Team | |
|
Pricing |
Pricing |
|
Managed Service Level on Cloud Servers
Rackspace leaders introduce Cloud Servers with a managed service level and explain how Cloud Hosting can benefit your business. Watch Replay
Try Before You Buy Offer Details
Open a Cloud Server™ with a managed service level account ("Managed Cloud Account") between 12:01 AM CST on 1/18/12 and 11:59 PM CST on 3/30/12 ("Promotion Period") and test drive the product for up to 25 days at no charge. The 25 day trial period begins at the time the account is opened. Cancel the Managed Cloud account within the 25 day trial period and you will not be billed. If the account is still open after the 25 day trial period, you will be billed for usage of any product on the account that occurred during said trial period. Managed Cloud Server(s) are billed based on the server size, the operating system (OS) (Linux® or Windows®) and the number of hours of usage for that server/OS. In addition to the hourly usage fee, there is a $0.12/hour per server service fee and a $100 flat, monthly account fee that will be assessed when at least one of the Managed Cloud Servers on the account was active during the 25 day trial period. For a list of the full Managed Cloud Server pricing details, please click here.
If you are interested in a hybrid solution with both a cloud and dedicated environment, please click here to chat with a sales representative prior to opening an account. For existing customers, please contact your Account Team prior to participating in this offer.
This offer is valid for new or existing customers who purchase a NEW Managed Cloud account (maximum 10 Managed Cloud Servers per customer per account) during the promotion period. This offer is not valid for existing customers who already have a Managed Cloud account. Valid in the United States only.
If you are interested in a hybrid solution with both a cloud and dedicated environment, please click here to chat with a sales representative prior to opening an account. For existing customers, please contact your Account Team prior to participating in this offer.
This offer is valid for new or existing customers who purchase a NEW Managed Cloud account (maximum 10 Managed Cloud Servers per customer per account) during the promotion period. This offer is not valid for existing customers who already have a Managed Cloud account. Valid in the United States only.