Support* for Cloud Load Balancers
All Rackspace Cloud Load Balancers are backed by Fanatical Support®.
- Chat/phone/ticket support available 24x7x365
- Authentication troubleshooting and verification
- Basic guidance for what API calls to use based on user needs
- Basic guidance for steps needed to set up and manage load balancers via Control Panel
- Verify cloud load balancing infrastructure availability
- Provide documentation where available
- Verify/confirm load balancer details
- Access to the Rackspace Open Cloud Community
Support for Cloud Load Balancers with a managed cloud account:
We'll provide support for creating, configuring, and deleting your Cloud Load Balancers. Please contact your Managed Cloud Support team for assistance. Learn more about the support included with your account.
Cloud Load Balancers SLA
The SLA for Rackspace Cloud Load Balancers
provides a 99.99% Service Uptime Guarantee.
Create a Rackspace Cloud account to get instant access to Cloud Load Balancers and Fanatical Support
Sign Up Now