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Support: 1-877-934-0407

Contact International Support

You can call from outside the United States for free from these countries.

  • Argentina / 0800-666-3175
  • Brazil / 0-800-892-3931
  • Chile / 1230-020-9016
  • Colombia / 01800-913-1498
  • Mexico / 01-800-099-0216
  • Peru / 0800-55584
  • United States / 1-800-961-4454
  • Venezuela / 0-800-100-4663
  • Rest of Latin America 1-210-312-2329
Additional charges may be incurred if calling within other Latin America countries.

Service levels available with Cloud Block Storage

We back all Cloud Block Storage volumes with Fanatical Support®. Here's what you get:

Infrastructure Service Level Managed Cloud Service Level
Chat, phone, and ticket support available 24x7x365
Knowledge Center with Getting Started Guide
Developer Center with API documentation
Access to the Rackspace Community
Basic guidance for which API calls you should use
Authentication troubleshooting and verification
Basic guidance for setting up and managing volumes via your Control Panel
Verification that the Cloud Block Storage infrastructure is available
Verification and confirmation of the details of your volume
Support for creating volumes
Support for configuring volumes
Support for deleting volumes

We provide a 99.9% Service Uptime Guarantee for Cloud Block Storage. Read the SLA

Additional Support Resources:

Get reliable block storage with Fanatical Support.

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