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Support: 1-877-934-0407
1-877-934-0409

Contact International Support

You can call from outside the United States for free from these countries.

  • Argentina / 0800-666-3175
  • Brazil / 0-800-892-3931
  • Chile / 1230-020-9016
  • Colombia / 01800-913-1498
  • Mexico / 01-800-099-0216
  • Peru / 0800-55584
  • United States / 1-800-961-4454
  • Venezuela / 0-800-100-4663
  • Rest of Latin America 1-210-312-2329
Additional charges may be incurred if calling within other Latin America countries.

Learn how Cloud Backup works

The Control Panel

The Cloud Control Panel was built to deliver speed and simplicity. In just a few minutes, you can schedule, manage, or restore files via the control panel. It’s easy to choose specific files and folders to back up and specify when and at what frequency to perform each created backup. Quickly restore backups to the originating Cloud Server or any Cloud Server running the backup agent.

Cloud Backup Agent

Cloud Backup is powered by a small software agent which needs to be installed on your Cloud Server. And it comes preinstalled on all Cloud Servers when you add a Managed Cloud Service Level to your account.

The Cloud Backup agent knows what data you want to back up, when you want to back that data up and automatically makes it happen. The agent also knows what is already backed up and utilizes the de-duplication technology to only back up what has changed, compresses any new data that it backs up and applies the optional AES-256 encryption before any data leaves your server.

Compression and de-duplication

Cloud Backup includes file compression and block-level de-duplication to reduce backup times, size, and storage costs. After the initial backup of a set of data, block-level de-duplication saves time and storage space by only backing up files that have changed since the last backup.

Data stored in Cloud Files

The files from your backups reside on Cloud Files. All Cloud Files data is transferred via our high-capacity network and written to three storage disks, all on separate nodes or locations that have dual power supplies.

Explore the Cloud Control Panel

In this video, we’ll show you the most popular features of Cloud Backup, including creating a backup, managing existing backups, restoring a previous backup, and configuring encryption and email notifications.

How to get started

Sign Up

Sign up for our public cloud or use your existing account

If you don’t already have a cloud account, sign up now.

Install Cloud Backup

Get Cloud Backup installed

When you sign up for a Managed Cloud Service Level, your Cloud Servers come with the Cloud Backup agent pre-installed. If you don't have a Managed Cloud Service Level, check out our easy-to-use instructions on how to install Cloud Backup.

Start protecting your business

Start protecting your business

Choose the files and folders from your Cloud Server that you want to back up. Manually run a backup or create a set schedule. Add AES-256 encryption for added protection. For more details, read our Getting Started Guide.

Get started with Cloud Backup

Sign Up Now

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