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What We Want For Our 7th Birthday


It is hard to believe, but we are officially seven years old today. And what a seven years it has been! While there have definitely been some ups and downs along the way, one thing I can say for sure is that business is better than ever. We’re bigger, better, stronger, and faster than we’ve ever been and our future looks brighter than ever. I also enjoy coming to work more now than ever and I believe that most everyone here can say the same thing. And that is an awesome thing to be able to say.
Now for what we want for our birthday… here goes: if you’re a happy customer and appreciate the email hosting services we provide, we would love it if you would do one of the following things:
1. Tell your friends and industry peers about us
2. Blog or write about the services we provide
3. Give us a link on your website—link love goes a long way
4. Tell us about it—we always love testimonials
And if you’re not a happy customer, please email me and let me know why. As many of you know I read every email and more importantly, I respond.

About the Author

This is a post written and contributed by Pat Matthews.

Pat Matthews is the Senior Vice President of Corporate Development at Rackspace. Prior to Rackspace, Pat founded, a business email hosting company that made Inc. magazine's list of the fastest-growing private companies in America. In 2007 Rackspace acquired and the two businesses joined forces. From 2007 to 2009, Pat led the Rackspace mail business and helped grow it to more than two million paid mailboxes worldwide.

In January 2010, Pat was promoted to Vice President and General Manager of all Rackspace cloud businesses. In this role he led Rackspace to become one of the most important companies in the cloud computing industry. He was promoted to Senior Vice President of Cloud at Rackspace in August of 2010.

Today, Pat oversees corporate development, which includes M&A, investment projects, new business initiatives and strategic partnerships.

Pat is a graduate of Virginia Tech. He is an angel investor and advisor in several startup companies. Pat and his family live in San Antonio, TX.

  • Greg Lato

    Congratulations on the birthday and your company’s accomplishments.  I’m a relatively new customer (been one for a little over 12 hours now!) and have been very happy with the service and value you provide.  I even had an email response to a question at 2am you local time.

    The one suggestion I would have is providing a way for new customers to migrate their email from their old system to you.  I have 4 years of email archived that I want to move to you, but you don’t provide any self-service methods to do this.  Being able to upload a .pst file from outlook or a tarball of my IMAP server folder would be a huge usability step forward for new customers.  And I’m sure you can figure out more ways than that…

    Otherwise, keep up the good work!

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