Support: 1-800-961-4454

Weekend Spam

Many of our customers got a ton of spam on Saturday (you might not be checking it until Monday, but most of it came on Saturday). This was our fault. We made a change to our IP addressing in our network, and this temporarily caused all mail that arrived to the mx2 servers to get white-listed—even spam.
This problem was identified and corrected on Sunday morning.
If you were an affected user, please accept our apologies. We have modified our white-listing logic so that this mistake cannot be made again in the future.
At the very least, hopefully you can see how much spam we really are blocking on a daily basis.

About the Author

This is a post written and contributed by Pat Matthews.

Pat Matthews is the Senior Vice President of Corporate Development at Rackspace. Prior to Rackspace, Pat founded, a business email hosting company that made Inc. magazine's list of the fastest-growing private companies in America. In 2007 Rackspace acquired and the two businesses joined forces. From 2007 to 2009, Pat led the Rackspace mail business and helped grow it to more than two million paid mailboxes worldwide.

In January 2010, Pat was promoted to Vice President and General Manager of all Rackspace cloud businesses. In this role he led Rackspace to become one of the most important companies in the cloud computing industry. He was promoted to Senior Vice President of Cloud at Rackspace in August of 2010.

Today, Pat oversees corporate development, which includes M&A, investment projects, new business initiatives and strategic partnerships.

Pat is a graduate of Virginia Tech. He is an angel investor and advisor in several startup companies. Pat and his family live in San Antonio, TX.

Racker Powered
©2014 Rackspace, US Inc.