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Webmail Address Book Import/Export Enhancements

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We have added several enhancements to the import/export tool in the webmail address book. You can now do the following:

• Using the .csv file format, you can import an address book from any email application (Outlook, Yahoo, Thunderbird, Gmail, etc.)

• Since email applications use different terminology for certain fields (e.g., Cell Phone vs. Mobile Phone), we now allow you to match, or “map,” the original fields to the corresponding fields in the webmail address book. This gives you control over how your information is imported.

• In addition to creating address book export files for Outlook, Yahoo, Netscape, and Webmail, you can now export your address book for Gmail and Thunderbird.

To access the import/export tool, log in to webmail, click the “Contacts” link, and then click the “Import/Export” button. We hope these enhancements will be helpful to you!

Thanks to Huey for taking this on as his 20% project. I believe we’re the one in the industry to take this approach. Very nice innovation!

About the Author

This is a post written and contributed by Pat Matthews.

Pat Matthews is the Senior Vice President of Corporate Development at Rackspace. Prior to Rackspace, Pat founded Webmail.us, a business email hosting company that made Inc. magazine's list of the fastest-growing private companies in America. In 2007 Rackspace acquired Webmail.us and the two businesses joined forces. From 2007 to 2009, Pat led the Rackspace mail business and helped grow it to more than two million paid mailboxes worldwide.

In January 2010, Pat was promoted to Vice President and General Manager of all Rackspace cloud businesses. In this role he led Rackspace to become one of the most important companies in the cloud computing industry. He was promoted to Senior Vice President of Cloud at Rackspace in August of 2010.

Today, Pat oversees corporate development, which includes M&A, investment projects, new business initiatives and strategic partnerships.

Pat is a graduate of Virginia Tech. He is an angel investor and advisor in several startup companies. Pat and his family live in San Antonio, TX.


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  • Megan

    Can you help me import my address book in Comcast to Microsoft Outlook 2002?

  • Lynn Eatherden

    There is no File tab to click onto to get to Import /Export – where can I find this ?

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