The time has come. IT must reinvent itself or risk becoming irrelevant. It’s just not possible for IT to function effectively any longer in a traditionally reactive role. Rather, IT must carve out a more strategic relationship within the business by becoming a service broker.
A year and a half ago, we published several blog posts about the Pillars of Cloudiness. These posts served as a guide for architecting an application to take full advantage of the cloud’s capabilities. We realized that there was a wealth of information in these posts and we wanted to combine—and update—them into a white paper called The Cloud Pillars.
Recent activity with the Heartbleed vulnerability has the industry reeling and re-evaluating their security controls. We recently posted about the Rackspace response to this event, but while security is top-of-mind we’d like to share a new white paper on the topic of “Cloud Security in an Agile World.”
Meeting Payment Card Industry Data Security Standards (PCI-DSS) can be a complex and costly exercise for the average ecommerce merchant. What’s challenging is that there’s no one-size-fits-all approach to achieving and maintaining PCI compliance.
One question we frequently hear from you is: Is email archiving better in the cloud? For most, the answer is yes. From answering subpoenas for email records to providing proof of business transactions, storing and retrieving email is a necessary part of modern business. As reliance on email as a long-term record keeping and daily communication tool grows, IT teams are scrambling to keep up with the hardware and management tools needed to deal with the influx of data. Hosted email and hosted email archiving solutions help reduce the load on strapped teams by offloading capacity and basic maintenance requirements to a trusted service provider. Though businesses reap many benefits from this combination, many are still reluctant to switch over. Top reasons cited for apprehension include:
Eight out of 10 respondents to the 2012 CIO Tech Poll: IT Economic Outlook cite revenue growth as a top priority. For guidance on turning your IT organization into less of a cost center and more of a revenue center, check out the new CIO/IDG Research whitepaper, Cashing in on Cloud, commissioned by Rackspace Hosting with insights from Gerardo Dada, Rackspace Director of Product Marketing,
Rogue IT occurs when teams outside of IT venture out on their own to pursue IT-based solutions. For example, the accounting team needs updated billing software and instead of approaching IT with their needs, they find an easy-to-launch, SaaS-based solution. Everything works well until IT is approached to pull quarterly billing data that is now housed in an unsupported system and isn’t readily available or is improperly formatted.
When was the last time you reviewed your ecommerce strategy? Do you have an ecommerce strategy in writing to review? If your answer was no to one or both questions, you’re not alone. Many ecommerce merchants admit to not having a fully fleshed out ecommerce strategy. Without a plan of attack in place, a business is left reacting to business or technology challenges around their ecommerce operation instead of having a solid plan in place to scale and grow business.
One of the common questions we hear from customers who are moving to the cloud is about security. Many times customers believe that security is something they have to take on by themselves or something that is automatically taken care of by a cloud provider.