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Last year, Rackspace noticed a shift in the market – a growing demand from customers for the ability to continuously deploy and efficiently expand their applications to keep up with their fast-growing business. In December 2013, we answered this call by launching the DevOps Automation Service, the industry’s first “DevOps-as-a-Service” offering.
One of the tenets of Fanatical Support is proactively serving our customers – providing solutions to problems before customers know they have them and before they even have to ask.
At Rackspace, we’ve been fortunate to not be a stranger to winning awards. And the feeling never gets old when we win.
Rackspace’s Social Media Support Team this week took home a silver award for Front Line Customer Service Team of the Year at the seventh annual Stevie Awards for Sales & Customer Service. The award is an awesome recognition of our passion for customers and Fanatical Support.
In recognition of Rackspace’s tremendous passion for customers and Fanatical Support, Rackspace Email & Apps this week took home a Gold award for Front Line Customer Support at the sixth annual Stevie Awards for Sales and Customer Service.
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